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Bozard Ford Lincoln

St. Augustine, FL

5.0
9,760 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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540 Outlet Mall Blvd

St. Augustine, FL

32084

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Showing 9,760 reviews

September 13, 2018

Replacement of heat shield Although the manager tried his best, it still remains a mystery what part of my car was removed at their service center. I was told no other 2017 Esc More

by ELLENSAN53
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Didn’t not get every name.
September 13, 2018

Truck fix. Made apmt. for inop back-up camera & once there was informed of 2 safety recalls on my vehicle. I had not been informed of these recalls by Ford & was More

by MWP11753
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Dippy
Sep 14, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that Nathan, Christopher, and our Service department were able to take such great care of you. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would be more than happy to help!

September 13, 2018

Pleasant Greg and Barry and Rick were very helpful, and made the process as easy as possible. Was a little upset regarding some issues towards financial depart More

by PGCAUDLE74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Steinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Benjamin, Adam Williams
Sep 13, 2018 -

Bozard Ford Lincoln responded

Thanks so much for the great review, and for the kind words about our team! They are awesome at their job and we are so happy that they made your car shopping experience a positive one! We appreciate your business. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

September 13, 2018

Excellent Service and personal attention. In this "day and age" where personal attention has left the service industry, it is refreshing to have the Bozard "Quick Lane Team" handle repair More

by ROBTREG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 13, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that Mary, and our Quicklane department were able to take such great care of you. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would be more than happy to help!

September 12, 2018

Recent purchase Burt is our go to for all our car buying needs. He was prompt to respond to my interest in buying and we drove home that night with the vehicle More

by SCOOTERVILLE1228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dotson, Burt Mattman
Sep 12, 2018 -

Bozard Ford Lincoln responded

Thanks so much for the great review, and for the kind words about Rick and Burt! They are awesome at their job and we are so happy that they made your car shopping experience a positive one! We appreciate your business. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

September 12, 2018

Great experience! I’ve heard great reviews about Bozard Ford, so when it came time for a new car, they were my dealer of choice. Everybody was so nice and helpful, I hi More

by K. Lilley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Dotson
Sep 12, 2018 -

Bozard Ford Lincoln responded

Thanks so much for the great review, and for the kind words about Jim and Rick! They are awesome at their job and we are so happy that they made your car shopping experience a positive one! We appreciate your business. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

September 12, 2018

Great, Hassle-Free Process Super experience turning in my end-of-lease car and making a new lease. Sometimes these things can go on for HOURS. Easy with Bozard. More

by JKARY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Criscione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Dotson, Seth Evans
Sep 12, 2018 -

Bozard Ford Lincoln responded

Thanks so much for the great review, and for the kind words about our team! They are awesome at their job and we are so happy that they made your car shopping experience a positive one! We appreciate your business. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

September 12, 2018

Great Service Excellent and friendly service. There isn't any up sale pressure. They take care up what is actually needed. They actually look at one item, the AC More

by WILEYTK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that Jeff, and our service department were able to take such great care of you. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would be more than happy to help!

September 12, 2018

Nail in tire!! Correction: This second review is to set the record straight, after reading my review it’s important that what showed up for people to read was a mist More

by lmv561956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bressler
Sep 13, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that Kevin, and our Quicklane department were able to take such great care of you. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would be more than happy to help!

September 11, 2018

Excellent, start to finish. Excellent follow up . Outstanding service and customer care. Starting with initial phone contact, the follow up was excellent. Jeremy did an outstanding job of getting me a More

by jvbarb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Criscione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jena Thomas, Andy Harris, Seth Evans
Sep 11, 2018 -

Bozard Ford Lincoln responded

Thanks so much for the great review, and for the kind words about our team! They are awesome at their job and we are so happy that they made your car shopping experience a positive one! We appreciate your business. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

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