Bozard Ford Lincoln

Professional The customer service was really great!! As soon as I got there they took my car in and in no time my car was done ! And not only that...my car had a c The customer service was really great!! As soon as I got there they took my car in and in no time my car was done ! And not only that...my car had a car washed and vacuum!!! That was awesome!!! More

Pleasant experience We had a pleasant, helpful, no pressure experience with Bozard Ford. We were able to locate the vehicle we wanted on-line. Contact with Jim Duran abou We had a pleasant, helpful, no pressure experience with Bozard Ford. We were able to locate the vehicle we wanted on-line. Contact with Jim Duran about the vehicle was easy. He was very helpful and accommodating with getting the information we needed. Rick Garcia was then just as helpful in getting the paperwork completed in a timely and efficient manner. I would highly recommend Bozard Ford for any vehicle needs. More

Bozard is AMAZING! Jeremy & Erik & Pat we’re absolutely amazing as always! I would never go any where else other than Bozard for all your car needs! Thank you Bozard! Jeremy & Erik & Pat we’re absolutely amazing as always! I would never go any where else other than Bozard for all your car needs! Thank you Bozard! More

Amazing dealership From start to finish Bozard ford made it easy to purchase a new car. Thank God they are here in my hometown. I’ll be back again and again. From start to finish Bozard ford made it easy to purchase a new car. Thank God they are here in my hometown. I’ll be back again and again. More

Brought my car in for service Generally I bring my car to Bozard for any service needed and every time the employees are informative, helpful and willing to take the time to answer Generally I bring my car to Bozard for any service needed and every time the employees are informative, helpful and willing to take the time to answer any questions. More

loved the night service Very helpful service rep found my problem was a recall so there was no charge. I loved the ability to text the service rep to check on my car. Nice Very helpful service rep found my problem was a recall so there was no charge. I loved the ability to text the service rep to check on my car. Nice that my car was washed before I picked it up. Competitive oil change prices. Loved dropping the car off late day and picking it up early the next morning. More

Fast and friendly Honestly a surprise since Ford dealerships are usually difficult. The woman who helped me was personable and efficient. The service was done in a very Honestly a surprise since Ford dealerships are usually difficult. The woman who helped me was personable and efficient. The service was done in a very short amount of time. More

Great Experience We had a great experience with Chad and the entire family at Bozard. Chad was patient and very thorough. He took his time and explained the vehicle We had a great experience with Chad and the entire family at Bozard. Chad was patient and very thorough. He took his time and explained the vehicle and was an awesome sales rep. More

Quick and easy...no hassle Bozard of st. Augustine made it quick and easy for me to purchase my dream truck... It was an awesome experience and i really appreciate there servi Bozard of st. Augustine made it quick and easy for me to purchase my dream truck... It was an awesome experience and i really appreciate there service. More

Doing the right thing.. Everyone at Bozard seems to go out of their way to make sure their customers are happy. I recently purchased a used 2016 F-150 that had a few issues Everyone at Bozard seems to go out of their way to make sure their customers are happy. I recently purchased a used 2016 F-150 that had a few issues with water leaking inside the cab. The truck was still under original warranty. A quick call to Jim Duran resulted in a quick call back response from Jeff Sparks in service. I explained to Jeff that during recent heavy rains I was hearing water slosh in the driver's side of the vehicle. It could be heard when stopping and it sounded like it was in the door or the lower part of the frame. The water was also coming inside the cab wetting the carpet. Jeff quickly got me scheduled in for the leak specialist to take a look at it. He discovered that the vapor barrier in the doors had come loose and it needed to be secured. Jeff indicated that since the carpet and pad was so wet he ordered a replacement carpet for the vehicle and it would be in the following week. I took the vehicle home and during that time we had some hard rain. I discovered that I was still hearing the water in the driver's side of the vehicle. I had also received a call from Jeff that the carpet was in and he wanted to get me back in to replace it. I told Jeff I was still hearing the water entrapped in the frame and suggested that we get the leak specialist to look at it again before replacing the carpet. Jeff agreed and scheduled me for service with the leak specialist and subsequent carpet installation if leak is repaired. Jeff advised me he would need the vehicle for a couple of days and said he would arrange for a rental vehicle. When I brought the vehicle in I asked Jeff if he would arrange for me to talk to the leak specialist so I could discuss what I was hearing and where I thought the water was being trapped. Jeff arranged that for me and as a result they were able to find the source of the leak. It was about 2-3 hours after I had returned home that Jeff called to let me know they were able to find the leak and repair it. The third brake light fixture was not properly sealed and was allowing water to run into and collect inside the frame. Jeff advised that he would have the new carpet installed and truck would be ready as promised. Even though it took a couple of visits to fine the source of the leaks, Jeff always seemed to be one step ahead of me. I did not have to ask for something to be done with the carpet....I did not have to make arrangements for a ride home to Mandarin....there was no hesitation when I wanted to talk to the technician doing the leak check. Every step of the way I was kept informed. That is what I call great service and "doing the right thing" without being asked. More