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Bozard Ford Lincoln
St. Augustine, FL
8,799 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,799 reviews
August 17, 2018
My dream car search Very friendly very knowledgeable These three gentlemen are truly an asset to their profession. This is my fourth purchase in less than a year from t Very friendly very knowledgeable These three gentlemen are truly an asset to their profession. This is my fourth purchase in less than a year from them and I am confident they will be involved in my future vehicle purchases More
by KENYOUNGEAGLEPOOLS
Verified CustomerEmployees Worked With
David Lazerte, Greg McDonald, Rick Dotson
Helpful August 17, 2018
New Lease Everyone in the dealership is first class. Very friendly, very knowledgeable, and always, always willing to go the extra mile to make this experience Everyone in the dealership is first class. Very friendly, very knowledgeable, and always, always willing to go the extra mile to make this experience easy. More
by Shirley and Carol
August 17, 2018
Top Notch Service!!!! I have had SO many issues with my car (purchased from another dealership). I’ve mostly dealt with Alison and Richard and they’ve been absolutely ama I have had SO many issues with my car (purchased from another dealership). I’ve mostly dealt with Alison and Richard and they’ve been absolutely amazing. My car ended up needing a new motor and they were more helpful and patient with my situation than I could’ve asked for. Thank You for being such an awesome team Bozard Ford! I would absolutely recommend to anyone. More
by Lisa Bernardi
Employees Worked With
Other Employees :
Alison Bifani, Nathan Dippy
August 17, 2018
Mary id Great! Mary was very considerate and helpful with my tire replacement. She worked closely with the fleet administrator to get what I needed to keep safe on t Mary was very considerate and helpful with my tire replacement. She worked closely with the fleet administrator to get what I needed to keep safe on the road. Such friendly service and I was out in under an hour! More
by kyle.pollard
Employees Worked With
August 16, 2018
Tune Up for 2007 Ford Edge My car was in service for a tune-up. I know the process is lengthy, because of the labor involved removing the top part of the intake of the engine. My car was in service for a tune-up. I know the process is lengthy, because of the labor involved removing the top part of the intake of the engine. Part of the process when this is done, you have gaskets (6) in this case that are taken out to get to the spark plugs. I was VERY SURPRISED when I was informed that the gaskets were NOT replaced but "Reused??"...$324.00 later, all I got was 6 spark plugs??. When I asked about the inspection of obvious things, coils, fuel filter, throttle body (to be cleaned), etc., those services were extra, and no real answer from the Tech on why the gaskets were not done, nor why these other things were not inspected, checked or a conversation about replacing them. My service adviser was great, but I'm not happy with the tech/mechanic that made the decision about a $12 gasket set not to replace them after 100K+ miles after loosening them up from the internal part of the engine. The function and cleaning of the throttle body should be part of the service, its right there and all of the dust/dirt cars intake over the years that should be lubed and cleaned. More
by Shawn M Dugan
August 16, 2018
Best dealership ever! I have owned my Lincoln since last November and have been in for service (including a sliced tire) a total of three times. One time I used the concier I have owned my Lincoln since last November and have been in for service (including a sliced tire) a total of three times. One time I used the concierge service - what a treat! Every single time has been a 10 Star experience! This past time Stuart helped me. He made sure that I understood and took advantage of the service package that I purchased. I feel like your team has my back and I really appreciate it. More
by sandigalloway
Employees Worked With
August 15, 2018
Very pleased with the service Ashley and Marsha we're both instrumental in getting my car in and out quickly and efficiently. No time was wasted and I was in and out in no time I'm Ashley and Marsha we're both instrumental in getting my car in and out quickly and efficiently. No time was wasted and I was in and out in no time I'm very pleased with their knowledge and efficiency. Could not ask for a better dealership to have taken my car to. Highly recommended! More
by Pauline Kirby
August 15, 2018
Great experience Everyone was attentive and friendly. They weren’t pushy. I bought a new continental. The car is very technically advanced. They went over everything i Everyone was attentive and friendly. They weren’t pushy. I bought a new continental. The car is very technically advanced. They went over everything in the car in detail and the app. They all gave me their card and said to call them with any issues. I recommend this dealership. More
by mmichelle49
Employees Worked With
Carlos Gibbs, Jena Thomas, Andy Harris, Stuart Jones
August 15, 2018
GPS maintenance Vehicle was taken right in at appointment time. Service was Fast and easy. The service manager Explanation of what was done was easy to undeRdtand Vehicle was taken right in at appointment time. Service was Fast and easy. The service manager Explanation of what was done was easy to undeRdtand More
by Wolkman
Employees Worked With
Barry Benjamin
August 15, 2018
Great service My service was awesome. Marcia Nelson kept me updated at all times and I was very pleased. I will definitely recommend getting service done at Bozard. My service was awesome. Marcia Nelson kept me updated at all times and I was very pleased. I will definitely recommend getting service done at Bozard. More
by TIMFISK07
Employees Worked With
