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Boucher Hyundai of Waukesha - Service Center
Waukesha, WI
2,036 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,036 Reviews of Boucher Hyundai of Waukesha - Service Center
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January 19, 2022
Service UnacceptableMy Hyundai Sonata stopped working in Service Unacceptable My Hyundai Sonata stopped working in this sub-zero weather. It will no longer move at all when you put it into gear. I need h Service Unacceptable My Hyundai Sonata stopped working in this sub-zero weather. It will no longer move at all when you put it into gear. I need have it towed in for repair. I called this dealer, where I bought my car, and they will not be able to fix it for at least 4 weeks! What kind of service is that? Who can live without their car for 4 weeks? I can take it elsewhere, but then my drive train warranty wouldn't apply. All the other Hyundai dealers are very far from my house, and towing it to them would cost a mint. This car has broken down multiple times this year, and just isn't reliable. My husband's last Hyundai was wonderful, but my newer car is much less reliable, and now if they can't even fix the car under warranty what good does their great warranty do me? More
by Sarah
Employees Worked With
Unknown
January 19, 2022
Dropped my car off at 830. They didn’t start working til 4!! They then told me they’d ordered the wrong color part and then had me wait another week plus to make another appointment so they had time to pain 4!! They then told me they’d ordered the wrong color part and then had me wait another week plus to make another appointment so they had time to paint it. At that one they still hadn’t painted the part! Had to go back a third time. Also nearly impossible to get ahold of anyone to get questions answered. wasted a huge amount of time on this. Very disappointed all around. More
by Rav4 prime
Verified CustomerEmployees Worked With
Brandon Riemer
January 17, 2022
Boucher Hyundai has been very professional and helpful as we've dealt with my engine recall and eventual engine replacement. They have gone the extra mile in many ways. we've dealt with my engine recall and eventual engine replacement. They have gone the extra mile in many ways. More
by ChrisLee
Employees Worked With
January 16, 2022
I have a genesis and I’m concerned that servicing is combined with Hyundai. The first time I brought the car in the shade it a nice job and I will return. However I’d like to see more emphasis placed on combined with Hyundai. The first time I brought the car in the shade it a nice job and I will return. However I’d like to see more emphasis placed on Genesis vehicles in the what is currently provided.One problem I encountered was the difficulty of making an appointment for service. I had a warning lightOne problem I encountered was the difficulty of making an appointment for service. I had a message saying service was needed but it was probably 30 days before you could take a look at it More
by Dkobers22
Employees Worked With
I don’t recall who i worked with
January 12, 2022
Awesome service department. Fast and efficient. Friendly, knowledgeable staff. No complaints. Will recommend to others. Thank you! knowledgeable staff. No complaints. Will recommend to others. Thank you! More
by LARINI6448
January 10, 2022
They were great keeping me up to date on my warranty work and awesome to purchase same vehicle from me at an excellent price. Everyone was kind and courteous. and awesome to purchase same vehicle from me at an excellent price. Everyone was kind and courteous. More
by csbchb83
Employees Worked With
Other Employees :
Andy Bartolotta, John Diez, Randy Malitz, Mike Radmer, Jean Sommers, Brandon Riemer, J.R. Rauth, Nelson Vega
January 08, 2022
This is why I’ve purchased 8 cars over the years always great service and sales department great service and sales department More
by GWW1940
Employees Worked With
Other Employees :
Andy Bartolotta, John Diez, Randy Malitz, Mike Radmer, Jean Sommers, Brandon Riemer, Nelson Vega
