Back

Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,038 Reviews

2,038 Reviews of Boucher Hyundai of Waukesha - Service Center

Sort by
June 09, 2022

Friendly, timely, honest. Excellent atmosphere. Like the soda and popcorn. Work completed at time stated. More

by BRUCEBARTELT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Sommers
Aug 15, 2022 -

Boucher Hyundai of Waukesha responded

Bruce- thanks for the 5 stars!

June 08, 2022

Service completed as requested. Did not try and upsell anything and communication was very good. More

by MIKEWROBLESKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla
Jun 08, 2022 -

Boucher Hyundai of Waukesha responded

Thanks for the great feedback!

June 04, 2022

Thank you for your great service and kind employees. My service scheduler was outstanding. All was a very good experience. More

by lallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Jun 08, 2022 -

Boucher Hyundai of Waukesha responded

Thank you so much for the 5 star review! Take care!

May 30, 2022

The service tech was very friendly and the staff were accommodating. My only recommendation would be to make the waiting area a little nicer and have bottle water and other drinks while waiting. More

by shochstadt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Aug 15, 2022 -

Boucher Hyundai of Waukesha responded

Thanks for the 5 stars! We do have refreshments (coffee, soda, water, snacks) to the left of the waiting room across from the bathrooms! We appreciate your business and look forward to seeing you again!

May 27, 2022

Always helpful and responsive. Return calls and emails promptly. Would recommend their service department to anyone More

by VBECKMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
May 26, 2022

Service experience was horrible. My Genesis GV 80 was in there for almost 2 months. I get it takes time for parts to arrive but the lack of communication and complete disregard for t More

by Johnsonbarry832
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Alex Hanson
Jul 05, 2022 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to leave us a review. We apologize about the communication issue that occurred with your vehicle. We are using this as a learning experience and are currently taking measures to improve our way of communicating with our service customers. We greatly appreciate your business and hope you will give us another chance in the future. Please do not hesitate to reach out if there is anything we can do for you moving forward.

May 25, 2022

Jean great from point of arrival to job done and key released at cashier desk More

by Dorconstable
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Aug 15, 2022 -

Boucher Hyundai of Waukesha responded

Thank you for sharing your review to us and the community!

May 24, 2022

Punctual in delivering service within the set appointment time. Jean Sommers was personable and professional . More

by Sherry Tolkan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
May 24, 2022 -

Sherry Tolkan responded

Punctual in delivering service with the set appt. time. Jean Sommers was personable and professional.

May 24, 2022 -

Boucher Hyundai of Waukesha responded

Sherry- thank you for the 5 star review!!! We appreciate your business!

May 24, 2022

They took me in early and finished early, and they were very nice to a old man!!! More

by LJBUCHHOLZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Aug 15, 2022 -

Boucher Hyundai of Waukesha responded

We’re glad we were able to meet your expectations!

May 24, 2022

Wait time for appointments is long, then they did not address all the issues the appointment was booked for; told me to book another appointment instead. Service advisor was a little rude, the price was More

by Casey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jean Sommers
Jun 13, 2022 -

Boucher Hyundai of Waukesha responded

Casey- thank you for leaving us feedback. We do a professional appraisal on every vehicle that comes to us. There might be some discrepancies on numbers between us and the customer, which we understand can be frustrating. Please reach out to us if there is anything you would like to go over again, 262-522-1000.

...
73
...