Boucher Hyundai of Waukesha - Service Center
Waukesha, WI
2,037 Reviews of Boucher Hyundai of Waukesha - Service Center
They provided excellent customer service and worked around our schedule. Everything was well done and done on time. around our schedule. Everything was well done and done on time. More
Went in for an oil change and tire rotation. They said an hour. Went to check on it after an hour and still on the rack. They came as d got me after another 20 minutes. Went out to the car, the They said an hour. Went to check on it after an hour and still on the rack. They came as d got me after another 20 minutes. Went out to the car, the plastic seat cover and paper floor mat still in the vehicle. Staff was professional and waiting area was clean. More
Jean was great! Only recommendation I have is to have the people who drive the car put the seats back where they were when the car arrived. I hit my head pretty hard Only recommendation I have is to have the people who drive the car put the seats back where they were when the car arrived. I hit my head pretty hard getting into my car because my seat was so far forward and not where I usually have it. More
Car at service for 2 days. I never received a call from our service advisor. Calls to general service and specific advisor go to voicemail. No communication at all. I drove 25 I never received a call from our service advisor. Calls to general service and specific advisor go to voicemail. No communication at all. I drove 25 minutes to dealership both days to check on car because no one calls or answers the phone. After 2 days they couldn’t find problem. Immediately upon picking up car, problem still occurring. I drove service manager around lot and he observed issue. Suggested I make another appointment if problem gets worse. I’ll make another appointment at another Hyundai dealership. More