Boucher Hyundai of Waukesha - Service Center

My consultant was unavailable I waited too long and I couldn't find my car couldn't find my car More

Service advisor Derrick was super helpful and took the time to explain to me why I was in for service. time to explain to me why I was in for service. More

Service was fantastic! It took less time than I expected. I'll definitely go there for all my service needs. It took less time than I expected. I'll definitely go there for all my service needs. More

Jeanne is amazing - attends to every detail - a credit to your company thank you Jeanne your company thank you Jeanne More

Aside from the issues I've had with my car, Kayla has been awesome. She is always smiling, friendly & takes time to explain what's being done & what needs to get done. been awesome. She is always smiling, friendly & takes time to explain what's being done & what needs to get done. More

Tires were not ready after 1 month rate. Did get rental but was not told until 10 minutes before appointment after driving 45 minutes to dealer. Did get rental but was not told until 10 minutes before appointment after driving 45 minutes to dealer. More

Jean was very good. Oil reset not reset. No loaner offered. Was told valet concierge not available to me. Alex in service told me that it should be available to me. Oil reset not reset. No loaner offered. Was told valet concierge not available to me. Alex in service told me that it should be available to me. More

Had an oil change,completed in the correct time frame and received a free car wash. The young man who took care of me was very polite. received a free car wash. The young man who took care of me was very polite. More

After calling them nearly 8 different times over a 3 month period they never returned my calls when I was trying to order a part. Finally got the part after driving 30 minutes to them and the people had month period they never returned my calls when I was trying to order a part. Finally got the part after driving 30 minutes to them and the people had no answer as to why they wouldn't return my calls. After taking my vehicle in for a leak in my tire, I was initially told there was no leak and that I was probably just imagining there was a leak. The tire was dropping to 20psi every day and I was manually checking it to confirm. Ended up needing to come in for a 2nd appointment for the tire since they didn't fix or investigate it during my first appointment. During the 2nd appointment they found the leak that I was imagining and managed to patch it. Overall, not satisfied. They don't return calls and they try to gaslight you into multiple appointments because their mechanics can't do their jobs right. More

Service writer took the afternoon off without contacting me with the work needed. Service has gone downhill since Dan Bonosho left. me with the work needed. Service has gone downhill since Dan Bonosho left. More