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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.2
1,983 Reviews
Call Service Center (262) 254-6911

1,983 Reviews of Boucher Hyundai of Waukesha - Service Center

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October 12, 2022

Great costumer service in regards to scheduling appointments. My appointment was to take care of two recalls. The dealership called me while my vehicle was in the shop stating they didn’t have a More

by KTAYLOR18
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kayla
Report | Print
Oct 12, 2022 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 09, 2022

Fresh popcorn drinks and an oil change with tire rotation all done in 90 minutes. Great job well done. My spoiler was tighten down too! Happy gal happy day😊👍 More

by LKIEFFER2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Report | Print
Oct 10, 2022 -

Boucher Hyundai of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Hyundai of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else.

October 08, 2022

I needed an oil change and they changed my oil. When it was done they asked me to pay and I did. More

by Tvanriper7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Report | Print
Oct 10, 2022 -

Boucher Hyundai of Waukesha responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

October 06, 2022

My one and a half hour appointment to get a new key made took a little over 3 hours. They had to drive out to get a part. Also, the buttons on the fab of the original key doesn’t work anymore. Obviously sup More

by njfuchs40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jean Sommers
Report | Print
Oct 09, 2022 -

Boucher Hyundai of Waukesha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind giving us a call so we can learn more about your visit and address your concerns? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen. Rick Day, Service Manager 262-522-1000

October 06, 2022

Great service palight people clean building promp call returns great info about car friendly staff More

by PEGGYZWFEIFEL
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Report | Print
Oct 08, 2022 -

Boucher Hyundai of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 04, 2022

Very helpful. Even though running behind was still able to get me out in a timely fashion. More

by imduffe
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Report | Print
Oct 05, 2022 -

Boucher Hyundai of Waukesha responded

Thank you for choosing Boucher Hyundai of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 04, 2022

My Santa Fe is burning oil and Boucher confirmed it. I brought my car in there twice. The second time they said I had too many miles on it and had to redo the whole thing. Completely inconvenient and ri More

by DTROMP33
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
She’s not listed
Report | Print
Oct 08, 2022 -

Boucher Hyundai of Waukesha responded

We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns. Please give us a call to discuss further. Thank you, Rick Day, Service Manager 262-522-1000

October 02, 2022

It took 3 hours for an oil change and tire rotation. Much too long to wait! More

by MARYJO.KELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name.
Report | Print
Oct 03, 2022 -

Boucher Hyundai of Waukesha responded

Quality customer service is always our number one priority, so we're disappoint that we did not meet your expectations. Thank you for choosing Boucher Hyundai of Waukesha. We appreciate your patience and look forward to having you as a valued customer for many years to come!

October 02, 2022

Boucher was finally able to fix a nagging fuel system issue with our Santa Fe! More

by RDavidC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Our vehicle was handled by Soerens Ford. Soerens Ford worked with with Bocher.
Report | Print
Oct 03, 2022 -

Boucher Hyundai of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and were able to fix your issue. Please don't hesitate to reach out if you need anything else.

September 29, 2022

Great service! Kept me informed on all services being performed! I was out quicker than i was told! More

by JESSIEYELLOWBUG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal B
Report | Print
Sep 29, 2022 -

Boucher Hyundai of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Hyundai of Waukesha, we look forward to having you as one of our valued customers for many more years to come!

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