Boucher Hyundai of Waukesha - Service Center

Everybody was so helpful. ... Service was great. They are very thurogh. I was very happy with everything ... Service was great. They are very thurogh. I was very happy with everything More

Great timely service and very pleasant driver to take me home which is very far at least 45 minute drive. Greatly appreciated. home which is very far at least 45 minute drive. Greatly appreciated. More

The maintenance service work is great. The mechanics fix the issues and they are very reliable. I would like to have received confirmation that I was in fact confirmed on the appointment The mechanics fix the issues and they are very reliable. I would like to have received confirmation that I was in fact confirmed on the appointment list, I had to call the day before to receive confirmation. Also, I had to call and see what the status was of my car that afternoon. The work was great, never been happier with the car. More

They’re ok for the normal maintenance, but I have been disappointed in their timeliness for returning calls. Also, they failed to tell me about the frequency of wheel alignment on AWD vehicles, which led disappointed in their timeliness for returning calls. Also, they failed to tell me about the frequency of wheel alignment on AWD vehicles, which led to having to buy 2 new sets of tires. It seems their standard of customer experience has gone downhill. More

A very nice young gentleman helped me with my tire pressure problem and got it taken care of. Made me feel so much better knowing it was safe for driving. pressure problem and got it taken care of. Made me feel so much better knowing it was safe for driving. More

The second I pulled up to the garage door I was greeted by a very pleasant worker and the whole time I was there the service was fantastic! by a very pleasant worker and the whole time I was there the service was fantastic! More

Excellent customer service- I came in when the shop was very busy, yet at least five different employees greeted me and asked how they could help. very busy, yet at least five different employees greeted me and asked how they could help. More

We took our 2023 Elantra in for it's first oil change. This was the closest dealership at 49 minutes away. Once our vehicle was returned and I arrived home, it smelled of burning and leaked oil all over u This was the closest dealership at 49 minutes away. Once our vehicle was returned and I arrived home, it smelled of burning and leaked oil all over under the hood and the garage. I called and drove the 49 minutes back the same weekend and were told the mechanic did not secure the bolt in place correctly and the seal around the filter was loose and it was fixed and cleaned up. Oil was still pooled under the hood and when asked to clean it so the vehicle was in the same condition as we brought it in, the person got an attitude. Terrible first experience for something so simple. More

Nothing was fixed and no call back regarding it. I called the same day I picked up the vehicle that same problems are present and still no call back I called the same day I picked up the vehicle that same problems are present and still no call back More

1) took 2hrs for a routine oil change. 2) I asked about a warranty repair while there and they advised me to call the Hyundai customer support line because I would be more “successful” th 2) I asked about a warranty repair while there and they advised me to call the Hyundai customer support line because I would be more “successful” that way as I was an “angry customer” and they would be more likely to honor my request. I did so, and was told by customer support that the dealership inspected my vehicle and deemed it not a warranty repair (this is a paint issue, so can be subjective) … anyway, the impression I got was that they wanted me to leave the shop and not argue with the assessment they made, but didn’t tell me about because it was not what I wanted to hear. I thought it was deceitful and weak to not explain it to me in person. Was disappointed with my overall service experience there. More