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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,038 Reviews

2,038 Reviews of Boucher Hyundai of Waukesha - Service Center

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December 20, 2022

Service was done at a reasonable period of time. Service staff also provided excellent costumer service. More

by J. Johan Ortiz-Z.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Bartolotta
Dec 21, 2022 -

Boucher Hyundai of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Hyundai of Waukesha.

December 18, 2022

Huge problem with appointment, didn’t have my part , and have to go back waist of my time , disappointed More

by djkkruschke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Dec 22, 2022 -

Boucher Hyundai of Waukesha responded

We apologize for your service not meeting our high standards. Please give us a call to discuss this further. Rick Day, Service Manager 262-522-1000

December 17, 2022

Very nice and courteous people. Will use their services again. Nice waiting room, enjoyed the popcorn. More

by bkcullinan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Dec 18, 2022 -

Boucher Hyundai of Waukesha responded

Thank you for choosing Boucher Hyundai of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 16, 2022

Due to a miscommunication on my part and a reschedule for service, dealership thought I was going to drop the vehicle off for the day. They were able to adjust and get me in, and out in an hour. Super appr More

by rkrivanek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Dec 18, 2022 -

Boucher Hyundai of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Hyundai of Waukesha.

December 16, 2022

We were satisfied with the work that was done, but the bill has other peoples invoices stapled to ours and the girl at the counter couldn’t figure it out. We went back to the mechanics area and some man w More

by SB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Dec 18, 2022 -

Boucher Hyundai of Waukesha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to give us a call directly. Our goal is to ensure everyone who visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you. Rick Day, Service Manager 262-522-1000

December 15, 2022

Professional. They took care of everything needed and went above and beyond for me. Thanks More

by Jeffrey.olig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Day
Dec 15, 2022 -

Boucher Hyundai of Waukesha responded

Thanks for sharing about your experience with Boucher Hyundai of Waukesha. We appreciate your business, Jeffrey, and hope to see you again soon!

December 15, 2022

Jeremy was attentive, personable and understanding of my issues. He gives me confidence in this dealership’s level of service. More

by ebert2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Dec 15, 2022 -

Boucher Hyundai of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 14, 2022

The salesperson was very good at keeping us informed, providing useful information, and making the purchase easy. More

by kfalkner1
Recommend Dealer
Yes
Employees Worked With
J.R. Rauth, Jessica Zuniga
Dec 14, 2022 -

kfalkner1 responded

Thank you for making it easy

December 10, 2022

Work was exceptionally well done. No issues afterwards. Communication from the service rep could have been better but it’s understood that everyone is short staffed these days and p More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Day
Dec 12, 2022 -

Boucher Hyundai of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Bob, please let us know.

December 10, 2022

Darlene was a great sales associate and easy to work with. Love my Genesis QV70 More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Boucher Hyundai of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Lisa, for choosing Boucher Hyundai of Waukesha!

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