Boucher Hyundai of Waukesha - Service Center

Why fifteen words? ? Good service, nice folks, sometimes hard to connect with actual person, but that has improved. ? Good service, nice folks, sometimes hard to connect with actual person, but that has improved. More

Always for the job but nothing extra. I asked for air in my tires after service and was told no. The excuse was, “it is cold”. I understand the pressure will be different in the cold but I asked for air in my tires after service and was told no. The excuse was, “it is cold”. I understand the pressure will be different in the cold but the tech never looked at pressure numbers on the dash before giving me the excuse. I had to go to a gas station and pay for air. Unacceptable. More

The maintenance service work is great. The mechanics fix the issues and they are very reliable. I would like to have received confirmation that I was in fact confirmed on the appointment The mechanics fix the issues and they are very reliable. I would like to have received confirmation that I was in fact confirmed on the appointment list, I had to call the day before to receive confirmation. Also, I had to call and see what the status was of my car that afternoon. The work was great, never been happier with the car. More

They’re ok for the normal maintenance, but I have been disappointed in their timeliness for returning calls. Also, they failed to tell me about the frequency of wheel alignment on AWD vehicles, which led disappointed in their timeliness for returning calls. Also, they failed to tell me about the frequency of wheel alignment on AWD vehicles, which led to having to buy 2 new sets of tires. It seems their standard of customer experience has gone downhill. More

Had a great experience! Staff was very helpful and informative. Looking forward to coming here more Staff was very helpful and informative. Looking forward to coming here more More

Had a headlight burn out, took it in to schedule an appointment, Jean said she could fit me in would be about an hour or so. Left the car got headlight replaced in about 2 hours . Great service appointment, Jean said she could fit me in would be about an hour or so. Left the car got headlight replaced in about 2 hours . Great service More

Got oil change and air filter in cabin and engine replaced as well. I was told the air filters would take an additional 15-30 minutes. It took over an hour for a total of 2 hours for oil change and replaced as well. I was told the air filters would take an additional 15-30 minutes. It took over an hour for a total of 2 hours for oil change and air filters. Very next morning there was rattling from the glove box. I called first thing. No one called me back. Service manager called Julie asking how service was. Told her no ones called me back and I'll be in at 230p to have the cabin air filter fixed. Brought car in. Told it'll be 15-20 mins. Took over an hour. I asked what they were going to do for my inconvenience. "Well I didn't charge you for it". No kidding. Your mechanics installed it incorrectly. I love my Santa Fe hybrid. I was going to buy 4 more for fleet vehicles for my business. Unfortunately do to the terrible REPEAT service by MULTIPLE people I am selling my personal Santa Fe and purchasing Toyota Highlander hybrids instead. More

Everybody was so helpful. ... Service was great. They are very thurogh. I was very happy with everything ... Service was great. They are very thurogh. I was very happy with everything More

Great timely service and very pleasant driver to take me home which is very far at least 45 minute drive. Greatly appreciated. home which is very far at least 45 minute drive. Greatly appreciated. More

A very nice young gentleman helped me with my tire pressure problem and got it taken care of. Made me feel so much better knowing it was safe for driving. pressure problem and got it taken care of. Made me feel so much better knowing it was safe for driving. More