Boucher Hyundai of Waukesha - Service Center
Waukesha, WI
2,038 Reviews of Boucher Hyundai of Waukesha - Service Center
Horrible experience, I was asked to pay for parts and I did. Has had multiple subsequent request to pay again and they don’t seem to have a system of verification to check if it was paid already or don’t k did. Has had multiple subsequent request to pay again and they don’t seem to have a system of verification to check if it was paid already or don’t know what. Eventually I was told that the part is now in stock and being painted only to be told in a week or so it is in back order. My care rent coverage eventually expired and was forced to pay out of pocket for rentals due to undue delay. Communication over the phone was very unprofessional as well. I must say, my care was eventually fixed and that part was satisfactory but the process of getting there was draining and unexpectedly tedious. More
Brad was friendly and welcoming! They had the car I wanted delivered quickly. Everything was perfect! They had the car I wanted delivered quickly. Everything was perfect! More
I scheduled my appointment 5 days before. I needed routine maintenance done. My contact was courteous. I waited and my car was ready quickly. I needed routine maintenance done. My contact was courteous. I waited and my car was ready quickly. More
My car is still not fixed. Has been in service 4 times for the same issue, of which each time I was told it was fixed and it isn't. I still need it fixed. I contacted them and Has been in service 4 times for the same issue, of which each time I was told it was fixed and it isn't. I still need it fixed. I contacted them and it's been 2 weeks and the service department never called me back. More