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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.2
1,983 Reviews
Call Service Center (262) 254-6911

1,983 Reviews of Boucher Hyundai of Waukesha - Service Center

Sort by
December 15, 2022

Professional. They took care of everything needed and went above and beyond for me. Thanks More

by Jeffrey.olig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Day
Report | Print
Dec 15, 2022 -

Boucher Hyundai of Waukesha responded

Thanks for sharing about your experience with Boucher Hyundai of Waukesha. We appreciate your business, Jeffrey, and hope to see you again soon!

December 15, 2022

Jeremy was attentive, personable and understanding of my issues. He gives me confidence in this dealership’s level of service. More

by ebert2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Dec 15, 2022 -

Boucher Hyundai of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 14, 2022

The salesperson was very good at keeping us informed, providing useful information, and making the purchase easy. More

by kfalkner1
Recommend Dealer
Yes
Employees Worked With
J.R. Rauth, Jessica Zuniga
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Dec 14, 2022 -

kfalkner1 responded

Thank you for making it easy

December 10, 2022

Darlene was a great sales associate and easy to work with. Love my Genesis QV70 More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2022 -

Boucher Hyundai of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Lisa, for choosing Boucher Hyundai of Waukesha!

December 10, 2022

Work was exceptionally well done. No issues afterwards. Communication from the service rep could have been better but it’s understood that everyone is short staffed these days and p More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Day
Report | Print
Dec 12, 2022 -

Boucher Hyundai of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Bob, please let us know.

December 09, 2022

My experience was outstanding. Very professional and extremely thorough with their communication and theceork that was performed on my G90. More

by Po_ortho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Riemer
Report | Print
Dec 12, 2022 -

Boucher Hyundai of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Hyundai of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else.

December 08, 2022

Genesis of Waukesha has been really good when it comes scheduling and completing service on our vehicle. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Krubsack *****
Report | Print
Dec 09, 2022 -

Boucher Hyundai of Waukesha responded

Thank you, Tom! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Hyundai of Waukesha.

December 06, 2022

I had a tire blow out and called Jean Sommers my service rep. She looked up my status and it showed I have road hazard insurance on my tires! Covered! No hassle drop off and pick up. Thanks for your effici More

by MINOUYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Maas, Jean Sommers
Report | Print
Dec 07, 2022 -

Boucher Hyundai of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jean and Robert met your expectations. Thank you for choosing Boucher Hyundai of Waukesha, we look forward to having you as a valued customer for many years to come!

December 06, 2022

This was my second time service and as usual had the best customer service. Thanks. More

by sandeep sharma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Bartolotta
Report | Print
Dec 07, 2022 -

Boucher Hyundai of Waukesha responded

Sandeep, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Waukesha.

December 05, 2022

Everything takes way longer than what is communicated and what it should take to complete routine tasks such as oil changes and tire replacement. More

by DJPERSICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jean Sommers
Report | Print
Dec 08, 2022 -

Boucher Hyundai of Waukesha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Rick Day, Service Manager 262-522-1000

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