Back

Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.2
1,983 Reviews

1,983 Reviews of Boucher Hyundai of Waukesha - Service Center

Sort by
March 09, 2023

Very professional and efficient service. Great waiting room area and free car wash after service performed. Coming back for more great service in a few weeks. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Mar 10, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 07, 2023

Service has always been good, staff friendly. I've only ever had oil changes and recalls done, so not much to report. More

by montneytyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hanson
Mar 08, 2023 -

Boucher Hyundai of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Hyundai of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else.

March 06, 2023

This was the quickest and easiest oil change service I have ever had. Thanks, Boucher. More

by JJHUSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Bartolotta
Mar 06, 2023 -

Boucher Hyundai of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Hyundai of Waukesha, we look forward to having you as a valued customer for many years to come!

March 05, 2023

They took me to work after I dropped my car off. Dealer ship looked clean. More

by dennissmeiska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2023 -

dennissmeiska responded

A

February 28, 2023

Seems like every minor thing my car is in for takes a week even with an appointment. The last time it was in, I had a check engine light on. They reset the check engine light fora cooling issue but didn’ More

by Brian
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Hanson, Jim Tessmer
Mar 03, 2023 -

Boucher Hyundai of Waukesha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, Brian, we would appreciate the opportunity to address your concerns. Please contact Rick Day, Service Manager at 262-522-1000 at your convenience.

February 27, 2023

Nice and organized and clean facility to service a car Like the overnight drop box Thank you More

by KABEREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalay
Feb 28, 2023 -

Boucher Hyundai of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Hyundai of Waukesha, we look forward to having you as one of our valued customers for many more years to come!

February 25, 2023

Horrible experience, I was asked to pay for parts and I did. Has had multiple subsequent request to pay again and they don’t seem to have a system of verification to check if it was paid already or don’t k More

by SISGIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Wieting
Mar 02, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to Rick Day, Service Manager at 262-522-1000 so that we can speak directly, we'd love to address your concerns in detail.

February 25, 2023

Brad was friendly and welcoming! They had the car I wanted delivered quickly. Everything was perfect! More

by DENISEKRAKLOW
Recommend Dealer
Yes
Employees Worked With
Ryan Fitzsimmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Boucher Hyundai of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Denise, for choosing Boucher Hyundai of Waukesha!

February 21, 2023

I scheduled my appointment 5 days before. I needed routine maintenance done. My contact was courteous. I waited and my car was ready quickly. More

by JRMCEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Slawnikowski
Feb 22, 2023 -

Boucher Hyundai of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Hyundai of Waukesha.

February 17, 2023

Always please with the attention and quality of the service. Confidence is important to car owners, and I’m confident there More

by mikep19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
Feb 19, 2023 -

Boucher Hyundai of Waukesha responded

Mike, Thank you so much for your kind words for Kayla, and for taking the time to leave us this wonderful feedback!

...
47
...