Boucher Hyundai of Waukesha - Service Center

Sales team was very friendly and efficient. We appreciated all their help. We will us them again. We appreciated all their help. We will us them again. More

Everybody was very helpful and clear in there explanations of the features of the car and the financial transaction explanations of the features of the car and the financial transaction More

My car was vandalized and undrivable. A number of dealers in the area offered earlier service dates and although I needed my car immediately, I took the later service date with BHW. I ha A number of dealers in the area offered earlier service dates and although I needed my car immediately, I took the later service date with BHW. I have had many positive experiences with them and trust they will take care of me and my vehicle. In this case the repair was not as bad as the poor service and communication from my insurer. Each step of the way however, my BHW service agent Kayla, was able to bridge the gap in communication, worked rather extensively with my difficult insurer, and made me feel BHW had their end under control. The insurer took longer than I had hoped but the communication, quality repairs and trust I have in BHW service keeps me coming back. More

With this visit, poor communication and follow-up. Took 9 days for a one day repair. Previous visits were better Took 9 days for a one day repair. Previous visits were better More

Felt like a star upon my first time getting service at a dealership. Wait was surprisingly 2 hours for what I thought was quick oil and tire rotation dealership. Wait was surprisingly 2 hours for what I thought was quick oil and tire rotation More

Excellent service. They were very professional and efficient. They were truthful about how long it would take. They were very professional and efficient. They were truthful about how long it would take. More

Stood in service bay with no greeting or acknowledgment. Unprofessional, unfriendly and uniformed service advisor. Inconsistent information relative to maintenance schedule. Vehicle returned soaking wet Unprofessional, unfriendly and uniformed service advisor. Inconsistent information relative to maintenance schedule. Vehicle returned soaking wet with water spots everywhere on windows and surfaces. No updates during service process. More

I was glad to work with Kayla. She made sure we had a vehicle to use while ours was having warranty work performed. She made sure we are satisfied with the worked performed She made sure we had a vehicle to use while ours was having warranty work performed. She made sure we are satisfied with the worked performed More

The dealership did a great job helping me find the car I’ve been looking for. I could not be more happy of my decision to shop with them. I’ve been looking for. I could not be more happy of my decision to shop with them. More

Another great service at Boucher Hyundai. Car was done sooner then expected even with adding the oil change at the last minute. Fast, friendly service Car was done sooner then expected even with adding the oil change at the last minute. Fast, friendly service More