Boucher Hyundai of Waukesha - Service Center

The sales process itself was very easy and straightforward. The issue I did end up having was with a minor body repair needed on the car that I purchased. I was assured that with this would be straightforward. The issue I did end up having was with a minor body repair needed on the car that I purchased. I was assured that with this would be taken care of after the purchase of the vehicle, so I took the vehicle in 2 weeks later for the repair. When I got the vehicle back the repair was substandard at best. I reached back out to the salesperson and was told that any further repairs would be at my cost equalling over $250. I do not plan to purchase from or recommend this dealership to anyone going forward. Post sale support is very unsatisfactory. More

Prompt communication and follow up. Courteous staff. Great new building. Accommodated my asks regarding accessory removal. Courteous staff. Great new building. Accommodated my asks regarding accessory removal. More

Alex did a great job going over our new car. The car was detailed very well also. The car was detailed very well also. More

Wonderful experience! I had an issue that was potentially going to be very expensive as the vehicle was about 4,000 miles over warranty. Dan took care of contacting Hyunda I had an issue that was potentially going to be very expensive as the vehicle was about 4,000 miles over warranty. Dan took care of contacting Hyundai and getting this covered at no cost to me. - I spoke with him and had the vehicle towed. That was literally all I had to do - he saved me much frustration and legwork. Talk about customer service! Dan and Rick are both amazing! More

Polite workers. All was good except headlights installed. They shouldn’t even be on shelf All was good except headlights installed. They shouldn’t even be on shelf More

Clean modern, good snacks, great coffee, Clean and dry car wash, friendly workers, over all great service car wash, friendly workers, over all great service More

Sales person was great he was very patient an I would always buy with him always buy with him More

Once I got someone to answer the phone everyone was helpful and pleasant to deal with helpful and pleasant to deal with More

Had to take off work for a recall because they said they could only do them in the morning and then I had to sit around the dealership for 4 hours. Was not too happy. could only do them in the morning and then I had to sit around the dealership for 4 hours. Was not too happy. More

Sales person didn't thank or congratulate me at pick up. Finance guy had great personality. Sales mgr helpful Finance guy had great personality. Sales mgr helpful More