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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.2
1,983 Reviews

1,983 Reviews of Boucher Hyundai of Waukesha - Service Center

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June 04, 2023

First time we used this location. We found the communication about the status of our vehicle to be very helpful. More

by Lisa Dumke
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Boucher Hyundai of Waukesha responded

Lisa, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 02, 2023

My Tuscon was fixed and they gave me a loaner car when one became available after the repair became complex. The service staff was very considerate and understanding. More

by elarson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 03, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 02, 2023

Salesman was great, helpful and polite. Boucher finance guys not getting back to me in regards to loan term, I asked 72x then when I went to pay it say 75 term. 3 days later no answer. Also More

by Ipotenza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad 5 stars, J.R. Rauth
Jun 06, 2023 -

Boucher Hyundai of Waukesha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please reach out to Chris Baker, General Manager, at 262-522-1000 directly. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 29, 2023

THANK YOU FOR YOUR GREAT SERVICES AND ATTENTION, YOUR DEALERSHIP HAS ALWAYS APPRECIATED MY BUSINESS More

by RODRIGUEZJULIOE46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dade Moehlenpah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Fitzsimmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bartolotta, Mike Radmer, Dave Wieting, Collin Mansell, Brandon Riemer, J.R. Rauth, Nelson Vega
May 30, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for choosing Boucher Hyundai of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 27, 2023

Great service done. Thanks for your help and facilitating an estimated of recommended services. Have a safe Memorial Day weekend More

by awilda02a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2023 -

Boucher Hyundai of Waukesha responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Hyundai of Waukesha, we look forward to having you as a valued customer for many years to come!

May 26, 2023

You are the best you took care of all my needs in a timely nanner More

by Sericksen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bartolotta, Mike Radmer, Brandon Riemer, Nelson Vega
May 28, 2023 -

Boucher Hyundai of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon!

May 26, 2023

Darlene Larson was a pleasure to work with. No pressure or.manipulation Quick transaction, no pressure on selling additional products/services. Knowledgeable, sincere & dedicated staff. Car w More

by GREGWETTER
Recommend Dealer
Yes
Employees Worked With
Luke Whiting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene Larsen, J.R. Rauth
May 28, 2023 -

Boucher Hyundai of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 25, 2023

It was a good experience there was a couple of issues with the vehicle but they were quick to take care of it and resolve the issue. I would buy another vehicle from them. More

by Penixj4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer, Deshay Henry
May 26, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 25, 2023

Fast, efficient and friendly. A textbook experience for good service. We will return when we need service in the future. More

by Russbrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Boucher Hyundai of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Hyundai of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else.

May 24, 2023

Good service dealing with tire replacements and helpful with suggestions of service options on my car. More

by Jack_brzezinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Hanson
May 24, 2023 -

Boucher Hyundai of Waukesha responded

Jack, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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