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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.2
1,983 Reviews

1,983 Reviews of Boucher Hyundai of Waukesha - Service Center

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June 13, 2023

Friendly greeting Thorough explanation of work to be done Comfortable waiting room Free car wash! More

by KIMHAHN78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 11, 2023

New area is inviting. Very friendly. Service dept is efficient and very well run. 5 stars More

by SCHIELE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Bartolotta
Jun 12, 2023 -

Boucher Hyundai of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon!

June 11, 2023

The people are friendly and courteous. My car is well taken care of. It is also great that they have a transport service so I can go somewhere else while waiting for my car. Thanks so much More

by MARKJOHNSON53188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Krubsack 5 stars
Jun 12, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your feedback with us, Mark. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 10, 2023

Everyone was very polite, the service was fast (was done before the 2 hours that they said was going to be) and very efficient. More

by animenutt17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 09, 2023

Great dealership your people work with you your new building looks great..like it a lot More

by RRCUDA71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Whiting
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Doble
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Fitzsimmons
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Tessmer, Andy Bartolotta, Mike Radmer, Dave Wieting, Collin Mansell, Brandon Riemer, J.R. Rauth
Jun 09, 2023 -

Boucher Hyundai of Waukesha responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact Rick Day, Service Manager, at 262-522-1000 directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

June 09, 2023

Very hospitable. Caring and attentive staff. Waiting area was nice and spacious. I appreciated my experience More

by MFERRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Radmer
Jun 09, 2023 -

Boucher Hyundai of Waukesha responded

Thanks for sharing about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon!

June 09, 2023

Mr. Reggie Tobias was a stand up gentleman with excellent customer service skills. Very well deserving and qualified for the job. I really felt important as well as I mattered. I most definitely will be retu More

by WILLIE_LBENSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Jun 10, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Willie, and it's great to hear about your excellent experience here at Boucher Hyundai of Waukesha.

Jun 12, 2023 -

WILLIE_LBENSON responded

Excellent vehicle care, very qualified technician and exceptional customer service. Thanks Boucher Hyundai (Genisis) of Waukesha team.

June 09, 2023

Always excellent service. Love the new showroom and waiting area. Looking forward to future service More

by DMARTIN91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hanson
Jun 10, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 08, 2023

The staff was helpful and courteous. Had to drop my car off last minute for repairs. They did their best to work it in to find the issue. More

by west.kellie
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Kasun
Jun 08, 2023 -

Boucher Hyundai of Waukesha responded

Thank you, Kellei, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 08, 2023

Very professional. New place. Very comfortable waiting area with yummy treats! Confusing where to enter the building. Poor signage. Oil change and tire rotation was More

by THEKOMPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Vega
Jun 08, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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