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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.2
1,983 Reviews
Call Service Center (262) 254-6911

1,983 Reviews of Boucher Hyundai of Waukesha - Service Center

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June 16, 2023

Derrick and Matt were awesome. Workers did not do tire rotation as stated on my documents. Deshay was unenthusiastic rude and unknowledgeable about Genesis equipment and features. More

by TIFFANNIEWELLS26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick, Matt 5 stars, Deshay Henry
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Jun 17, 2023 -

Boucher Hyundai of Waukesha responded

Thank you, Tiffannie, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please reach out to Rick Day, Service Manager @ 262-522-1000. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 16, 2023

Clean organized friendly fancy Starbucks new cars new sports utility vehicles. It was a good decision to go there More

by JANZADT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Vega
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Jun 17, 2023 -

Boucher Hyundai of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon!

June 16, 2023

Excellent service! Always quick and timely. The new service department and showroom is state of the art! 10/10. More

by scv1990
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bartolotta, Nelson Vega
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Jun 17, 2023 -

Boucher Hyundai of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 15, 2023

Good service, concern for customer Friendly staff, comfortable waiting area, I like the new dealership building. More

by Nancy
Recommend Dealer
Yes
Employees Worked With
Allison
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Jun 15, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 15, 2023

Faster than expected, courteous. They did a great job, faster than expected, and they wanted to make sure everything was right More

by WWILLIAMSON0
Recommend Dealer
Yes
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Jun 15, 2023 -

Boucher Hyundai of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 15, 2023

The service was good, people were nice and waiting area first rate. Everything went smoothly More

by JHOWLAND300
Recommend Dealer
Yes
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Jun 15, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 15, 2023

Flexible Listened to me as the customer. Was ok with my change of plans Appreciate More

by Nvoskuil
Recommend Dealer
Yes
Employees Worked With
Kayla
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Jun 15, 2023 -

Boucher Hyundai of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Hyundai of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else.

June 15, 2023

Very professional and productive Great personal service That says it all. The staff are friendly and knowledgeable More

by MLUSTER0
Recommend Dealer
Yes
Employees Worked With
Derrick
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Jun 15, 2023 -

Boucher Hyundai of Waukesha responded

Thanks for sharing about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon!

June 15, 2023

Very informative about issues, what was needed for repairs, future follow up. Very pleasant to work with. More

by CMICHAEL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick from service center
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Jun 16, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 14, 2023

Very pleasant experience, answered My questions thoroughly, will be back. Thank you, nice waiting area More

by Jacob.cys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nickolas kasun 5 stars
Report | Print
Jun 15, 2023 -

Boucher Hyundai of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Hyundai of Waukesha, Jacob, we look forward to having you as a valued customer for many years to come!

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