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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.2
1,983 Reviews
Call Service Center (262) 254-6911

1,983 Reviews of Boucher Hyundai of Waukesha - Service Center

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June 23, 2023

Dan Doble was my service advisor this visit and most definitely will be my guy from now on! Took care of my vehicle, got it in and out quickly in a timely manner and gave me a shuttle ride to work! 5+ S More

by Izayah Warne Martinez
Recommend Dealer
Yes
Employees Worked With
Dan Doble!
Report | Print
June 23, 2023

When I saw the Elantra on the lot, I fell in love with it and had to have it! I did feel a little rushed the morning I picked it up. More

by lravely1957
Recommend Dealer
Yes
Employees Worked With
J.R. Rauth
Report | Print
Jun 24, 2023 -

Boucher Hyundai of Waukesha responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Chris Baker, General Manager 262-522-1000

June 23, 2023

Oil change was great, car wash was not great, car was still dirty when I got it home More

by lacisimms12
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dan Doble
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bartolotta, Mike Radmer, Brandon Riemer, Nelson Vega
Report | Print
Jun 24, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for your business and this review. We're sorry to hear that your car wash was not up to your expectations. If there is anything we can do to rectify this, please let us know. Rick Day, Service Manager 262-522-1000

June 23, 2023

Great service love the feedback that was provided. Wish we would have received a car wash More

by NRSENAB
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andy Bartolotta
Report | Print
Jun 24, 2023 -

Boucher Hyundai of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Hyundai of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else.

June 21, 2023

The service personnel that I work with was polite and let me know that everything was gonna be OK More

by HARRISALONZO49
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
I forgot his name
Report | Print
Jun 22, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 21, 2023

The dealership should focus on doing it right the first time and minimize the need for repetitive apologies that get watered down by the poor attention to detail that's occurring. I need to TRUST my dealer More

by 4shonni
Service Price Transparency
Recommend Dealer
No
Employees Worked With
None of these
Report | Print
Jun 25, 2023 -

Boucher Hyundai of Waukesha responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Rick Day, Service Manager 262-522-1000

June 20, 2023

We appreciate all the support the dealership has provided to us. The service department is great. More

by MISCHELLHOUCK
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andy Bartolotta
Report | Print
Jun 21, 2023 -

Boucher Hyundai of Waukesha responded

Mischell, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 20, 2023

The remodel is beautiful! The service area is amazingly comfortable for any wait. This dealership is always friendly and very helpful. The only negative experience I had was w More

by Ckatrichis1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andy Bartolotta, Brandon Riemer
Report | Print
Jun 21, 2023 -

Boucher Hyundai of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

June 16, 2023

The dealership and staff are very friendly and professional. They explained everything and met all time quotes. More

by PATRICK.KELLY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bartolotta, Mike Radmer, Brandon Riemer, Nelson Vega
Report | Print
Jun 17, 2023 -

Boucher Hyundai of Waukesha responded

Thanks, Patrick, for sharing about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon!

June 16, 2023

The rep named Reggie was one of the most courteous, genuine and professional advisors I have ever worked with. In fact I think he is the best. Others could learn from him. He is that good. More

by MILAZZOTWINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie
Report | Print
Jun 17, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Reggie and our team, and we look forward to working with you again.

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