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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,038 Reviews

2,038 Reviews of Boucher Hyundai of Waukesha - Service Center

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August 18, 2023

All the employees at Boucher we very polite and courteous and attentive! Very professional staff! More

by Tinamarieweczera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Krusbsack
Aug 21, 2023 -

Boucher Hyundai of Waukesha responded

Thanks, Tina, for sharing your thoughts about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon!

August 18, 2023

I arrived to my appointment, the dealership gave me a ride. When the work completed, they called me and sent the driver to pick me up. Everything done perfectly. More

by RMAASSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Boucher Hyundai of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon!

August 17, 2023

Best dealership I’ve ever dealt with. Performed the service the way they promised delivered my car back cleaner than it was left there. More

by JWOLFE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Boucher Hyundai of Waukesha responded

We are very happy to have provided you with such a positive experience. Thank you for taking the time to leave us a five-star rating. We sincerely value your business and look forward to your next visit.

August 17, 2023

The service was very prompt and on time. People were friendly and informative. I was given a wait time and the car was done before that amount of time. Also, they offered to wash my car for More

by MSPRPL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A young girl who greeted me and checked me in.
Aug 18, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to leave us a five-star rating! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Hyundai of Waukesha.

August 17, 2023

Took vehicle in for recall work. Was told we needed numerous things checked or done to our vehicle in addition to the recall. After picking up the car we took it to our regular mecha More

by PAUL.BRANSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't recall
Aug 21, 2023 -

Boucher Hyundai of Waukesha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Rick Day, Service Manager 262-522-1000

August 17, 2023

Fast and quick service, great pricing. I take all my cars to Alec and is able to make the servicing process hassle-free and enjoyable. More

by tgmeyer95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec Austin
Aug 18, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Alec delivered a great experience. Thanks for the five-star rating for our service department.

August 17, 2023

Alex was extremely knowledgeable and professional. He took a good amount of time showing us the car's features. Highly recommend him More

by JERBER9
Recommend Dealer
Yes
Employees Worked With
Alexander Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connelly
Aug 18, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Alex and our team, and we look forward to working with you again.

August 15, 2023

They charged my son back in March for my oil change . That was wrong. Give me back my money. More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
Aug 19, 2023 -

Boucher Hyundai of Waukesha responded

Debbie, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Rick Day, Service Manager 262-522-1000

August 15, 2023

The service members I worked with were very knowledgeable and concise, and were very helpful. More

by SMLINAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Bartolotta
Aug 16, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Andy delivered such a great experience!

August 15, 2023

Excellent service - strongly recommend! Service managers are straightforward and Don’t make promises they can’t keep; technicians are solid. More

by RWPOLLEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan, Mike Radmer
Aug 16, 2023 -

Boucher Hyundai of Waukesha responded

Thanks for sharing your service experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon!

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