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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,038 Reviews

2,038 Reviews of Boucher Hyundai of Waukesha - Service Center

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September 28, 2023

They have a beautiful facility and service waiting area, with a top-notch customer care team. More

by Maria Luther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2023

The Genesis valet service is really convenient. The service advisor and valet driver communicated well. The car wash was a nice finishing touch. More

by BTBAD55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
September 27, 2023

They did not tell me that I was just bringing in my car to find out what parts I need for the recall I thought it was being fixed. Not happy Communication is one of the most important Paris of customer ser More

by kaylennp
Recommend Dealer
No
Employees Worked With
Not sure who it was didn’t get the name.
Sep 27, 2023 -

kaylennp responded

Need to communicate better

September 26, 2023

They fixed everything I came in for was friendly and kept me in the loop of what was going on answerd all my questions was very professional More

by tammyboettjer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2023

Best service l have ever been involved with all of the reps are very courteous and get the job b done More

by Bertcole46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bartolotta, Mike Radmer, Brandon Riemer, Nelson Vega
September 26, 2023

I made an appointment to get a recall that Hyundai emailed and sent me a postcard about taken care of and then since that was getting done already I scheduled an oil change the same day. I dropped More

by NickNick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t really work with anyone. I just dropped it off….
September 26, 2023

The dealership is very professional. The waiting room was very clean, and provided “treats” for those waiting. It is all that I expected from a waiting room at a dealership. More

by THE_BECKS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Bartolotta
September 25, 2023

This dealership is clean everyone is pleasant and courteous and the person I spoke to was very knowledgeable More

by Patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Bartolotta
September 25, 2023

Great service on my 2021 genesis su80. I deeply appreciate service and maintenance . Very good and very kind More

by Bagelman2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Riemer
September 23, 2023

Pleasant Everyone was courteous and very welcoming. The car looked shiny when it was ready. More

by TNFMITCH
Recommend Dealer
Yes
Employees Worked With
Devon
Sep 23, 2023 -

TNFMITCH responded

I approve of the review that I already wrote

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