Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Boucher Hyundai of Waukesha - Service Center
Waukesha, WI
2,038 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
2,038 Reviews of Boucher Hyundai of Waukesha - Service Center
Sort by
Verified Customer
October 10, 2023
Sales rep attempted to upsell me to by a new engine when services tech recommended a valve gasket replacement. With several thousands of dollars difference in cost this is very disappointing. This is distur services tech recommended a valve gasket replacement. With several thousands of dollars difference in cost this is very disappointing. This is disturbingly close to fraud. More
by Kurtstonger
Employees Worked With
Alec Austin
October 09, 2023
AWSOME dealership! Greg worked on my car and did an excellent job. Special Thanks to Chris & Rob! Thank you getting my car right again! Greg worked on my car and did an excellent job. Special Thanks to Chris & Rob! Thank you getting my car right again! More
by JPRUBY1958
Employees Worked With
Greg
October 06, 2023
Very good buying experience with Himmy. Only downfall was feeling like we were not a priority to him or the dealership. Had an appointment at 1:00, and waited quite awhile to get any serv Only downfall was feeling like we were not a priority to him or the dealership. Had an appointment at 1:00, and waited quite awhile to get any service. Then kept getting interrupted because our salesperson (Himmy) was dealing with another client. More
by Chris
October 02, 2023
I ordered parts (floor mats) and was told they were in stock at another dealership about 10 miles away. Said I’d get a call when they were at the Waukesha store. Two weeks later I still haven’t gotten a c stock at another dealership about 10 miles away. Said I’d get a call when they were at the Waukesha store. Two weeks later I still haven’t gotten a call. More
by HartlandHal
Employees Worked With
Austin
September 30, 2023
The staff was helpful in every way during the purchase. Tried their best in accommodating my needs. Tried their best in accommodating my needs. More
by PRANJAL.SRIVASTAVA634
Employees Worked With
September 30, 2023
The actual service was great. However it took 3 months for my part to come in. That is way too long to wait for a part which is used many times every day in new cars Genesis is However it took 3 months for my part to come in. That is way too long to wait for a part which is used many times every day in new cars Genesis is building. You need to take of your current customers who spent $75,000+on a new car! More
by Kevinhablewitz
Employees Worked With
Derrick, Dan
September 29, 2023
Clean. Organized. Upbeat. Waiting room was large, + clean. Service team seemed organized. Overall, service team and cashiers gave out an upbeat feeling Organized. Upbeat. Waiting room was large, + clean. Service team seemed organized. Overall, service team and cashiers gave out an upbeat feeling More
by Maybelle0411
Employees Worked With
Kerwin
