Boucher Hyundai of Waukesha - Service Center
Waukesha, WI
1,988 Reviews of Boucher Hyundai of Waukesha - Service Center
Great service . Dan Doble is the best. Always get fantastic service when I bring my vehicle to Boucher Hyundai. I would recommend this dealership to everyone. . Dan Doble is the best. Always get fantastic service when I bring my vehicle to Boucher Hyundai. I would recommend this dealership to everyone. More
A very good experience overall. In for scheduled maintenance and a wind noise problem coming from the driver's side door/window. It was raining hard when the vehicle was taken for a In for scheduled maintenance and a wind noise problem coming from the driver's side door/window. It was raining hard when the vehicle was taken for a test drive and the noise couldn't be heard above the weather noise. Dan said it would be checked out at my next maintenance appointment or sooner if I wanted to. More
Routine Service and minor repairs My experience was good with the service department. Andy was very attentive and helpful. He gets the highest rating!!! *I attempted to get informa My experience was good with the service department. Andy was very attentive and helpful. He gets the highest rating!!! *I attempted to get information from the finance department and the gentleman there was rude and acted as if I was a bother. When I bought my car two years ago I also had bad service from your finance people which makes it unlikely that I will buy from the dealership again. That said I throughly enjoyed Andy and he is great! More
Full-inspection of ‘inherited vehicle’ Service Mgr (Randy) did a great job for me in communication with Service Tech. I knew the vehicle was drifting left (safety issue) and needed more Service Mgr (Randy) did a great job for me in communication with Service Tech. I knew the vehicle was drifting left (safety issue) and needed more than just an Alignment & Wheel Balance. They did a nice thorough job...found a support arm and left front axel failing, plus cause brake pad replacement BEFORE the brake rotors needed replacing. Kevin (sales) also checked in with me while there. Randy lent me a vehicle since the work was taking longer, and I needed to go to a funeral. Now....if they could only get my bride to Not ‘let things go’. ;] More
Great professional Service! This dealership is so nice and professional. They have an excellent sales and service department. They never disappoint me! I would highly recommen This dealership is so nice and professional. They have an excellent sales and service department. They never disappoint me! I would highly recommend them for new car sales or their sales department. More
Effective and Efficient service Jean was very personable and a great listener. Helped to correct the problems and get me out in 45 minutes. Would never go anywhere else to service my Jean was very personable and a great listener. Helped to correct the problems and get me out in 45 minutes. Would never go anywhere else to service my Santa Fe. More
Trustworthy I always feel taken care of when I’m in for a service appointment. I trust the staff in their vehicle expertise and they go above and beyond making me I always feel taken care of when I’m in for a service appointment. I trust the staff in their vehicle expertise and they go above and beyond making me feel comfortable and knowledgeable. More
Good service Needed several things done on my vehicle. Dan was polite and on time with getting my repairs done, and even comped my rental while my car was being se Needed several things done on my vehicle. Dan was polite and on time with getting my repairs done, and even comped my rental while my car was being serviced. Took care of all my recall work. Great to work with him. More
Great service The tech did a great job getting to root of my problem. They repaired my car quickly. This was a complex problem and the car works great now. The tech did a great job getting to root of my problem. They repaired my car quickly. This was a complex problem and the car works great now. More
Pure efficiency From the time I arrived to get my issue resolved to the end of appointment, Dan Doble displayed customer service at its finest. His efficiency, friend From the time I arrived to get my issue resolved to the end of appointment, Dan Doble displayed customer service at its finest. His efficiency, friendly dispisition and obvious natural initiative to make this visit a great experience is noteworthy. To top it off, Dan followed through with true cherry fruition by asking if I had the maintenance plan which I thought I did, only for him to go the extra mile and CHECK MY FILE (an extra step that does not happen often enough) and returned with ”You’re free to go, no charge”. Wow! Dan’s all—around positive attitude and tremendous people skills set the tone for a wonderful rest of the day. Many, many thanks. More