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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.2
1,983 Reviews
Call Service Center (262) 254-6911

1,983 Reviews of Boucher Hyundai of Waukesha - Service Center

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November 29, 2023

I can with a oil change all the staff was pleasant and explained everything. I came for a oil change. Staff was very pleasant and explained everything. Was very Prompt with Service More

by jmdudzek
Recommend Dealer
Yes
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Nov 29, 2023 -

Boucher Hyundai of Waukesha responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! Feel free to reach out to us if you need anything. Have a wonderful day.

November 29, 2023

I am very happy with the detailed care explanations about service and attention I received! More

by kndon.kn
Recommend Dealer
Yes
Employees Worked With
Kerwin Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerwin Ruiz
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Nov 29, 2023 -

Boucher Hyundai of Waukesha responded

We strive to make sure you have an amazing experience at our dealership. Your satisfaction is important to us! Please let us know if we can ever help you in the future.

November 29, 2023

Provided excellent communication and kept me updated on our progress. Provided a quote for tires that I need. More

by DASTEINGART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Whiting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Fitzsimmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Chapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerwin Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J.R. Rauth
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Dec 01, 2023 -

Boucher Hyundai of Waukesha responded

Hello there, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

November 27, 2023

Dan Doble respond was great. He answer all the question i had.Appracatied a lot.Thank you Dan More

by adam.iplikci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2023 -

Boucher Hyundai of Waukesha responded

Hi Dan, we're so glad you enjoyed working with Dan! We will be sure to share your kind words with him! We do hope we can be of assistance in the future. Take care!

November 26, 2023

I liked the video that was sent to me showing my vehicle. Nice touch! I didn't really like the dual monitors that are set up you don't have direct contact with the your service person when you walk in n More

by LKSURGERY
Recommend Dealer
Yes
Employees Worked With
Kerwin Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerwin Ruiz
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Nov 25, 2023 -

LKSURGERY responded

I liked the video that was sent to me showing my vehicle. Nice touch! I didn't really like the dual monitors that are set up, you don't have direct contact with your service person when you walk in.

November 26, 2023

Clean and modern waiting room. Quick service. Polite personnel. Good selection of snacks and coffee. More

by dickknutson9
Recommend Dealer
Yes
Employees Worked With
Devin Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Timm
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Nov 27, 2023 -

Boucher Hyundai of Waukesha responded

Hello, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

November 26, 2023

Pleasant and courteous people welcomed me to the service area and knew the work needed to be done. More

by cwnraider
Recommend Dealer
Yes
Employees Worked With
Devin Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Timm
Report | Print
Nov 26, 2023 -

cwnraider responded

Pleasant and courteous people welcomed me to the service area and knew the work needed to be done.

November 26, 2023

Everything went smoothly and super fast. Steve made sure I got exactly what I wanted. More

by KNAYLOR4786
Recommend Dealer
Yes
Employees Worked With
Steve
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Nov 27, 2023 -

Boucher Hyundai of Waukesha responded

Hi, it is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

November 24, 2023

Poor customer service. Promised call backs that never happened. I had to call for updates and the updates were not helpful and gave me little information. More

by stiane10
Recommend Dealer
No
Employees Worked With
Dan
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Nov 28, 2023 -

Boucher Hyundai of Waukesha responded

Hi there, we're disappointed to hear of the negative experience you had at our location. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Rob Heaney, at 262-522-1000 so that we can make this right.

November 24, 2023

I hate getting car repair, oil change etc but this was the best experience Easy to drive right in, plenty of employees to assist me, organized process, employees gave good clear direction More

by marytorgerson63
Recommend Dealer
Yes
Employees Worked With
Jeremy Krubsack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Krubsack
Report | Print
Nov 24, 2023 -

Boucher Hyundai of Waukesha responded

Hello there, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

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