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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.2
1,983 Reviews

1,983 Reviews of Boucher Hyundai of Waukesha - Service Center

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October 01, 2018

great service It is always a pleasant experience when I get my vehicle serviced with Boucher. they always get me in and go over options and payments and I actuall More

by chelsalina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2018

Following through on a commitment I had brought my 2009 Genesis in for work in a previous visit, and was unhappy with a particular problem that arose from some work that had been done. More

by DLEEO5411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Diez
September 30, 2018

Disappointing service I was disappointed with the customer service and my vehicle is still making the same noise . I brought it in for a noise in the starting wheel/ front More

by MRP2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Diez, Randy Malitz
Nov 02, 2021 -

MRP2012 responded

To date I have still been bringing my car in for the same engine recall. They have had my car since June 4th of 2021 and going on the 3rd engine. 6th visit for same engine repair that was NEVER fixed. They told me it was fixed in October and my shifter would shift properly. Engine still making a noise. I returned the car back the same day to fix.I was rudly told I would have to pay for a pully. Next day they called to say it was the new engine making the noise and needed a 2nd engine. They have had my car since June. I was told this doesnt qualify for any compensation. I missed my sons graduation after engine stopped on 6th time taking it in for same recall that was never fixed.

September 26, 2018

Average It took 3 phone calls to schedule this appointment and then couldn't get in within a week. I received a free oil change but had to pay for a tire rota More

by MAJORDAN911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Didn't pay attention to their names
September 25, 2018

Wonderful! This was a routine maintenance visit and I was in and out in 90 minutes. Everyone is always very helpful and friendly. Dan is my favorite service rep! More

by esjpsj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2018

Standard service I’ve always had great service whenever I visit. My most recent experience was just like normal. Quick, easy and I was out of there in 45 min. More

by YEWKO.KATHERINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
September 23, 2018

Powitive They corrected the error of not using synthetic oil and did not charge the additional fee to compensate for the additional time and inconvenience. We More

by KATHYGNADT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 21, 2018

Oil Change I brought my 2018 Hyundai Sonata in for the first oil change. I was treated very well by all personnel involved from the time I arrived to the tome I More

by DKOSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Malitz
September 21, 2018

Happy Consumer Dan D. talked through all my concerns and then got the job done as discussed. He always goes above and beyond my expectations. Good job! More

by PEDALPUSHER724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2018

So far so good. I got my car about a year ago, Santa Fe Sport. I really enjoy it. My husband keeps complementing my car verses his Rougue and a Lincoln he has the occ More

by N AICHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone who helped where very pleasant and a excellent face for Boucher.
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