Boucher Hyundai of Waukesha - Service Center

Engine replacement I had my engine rod bearings go out on a 2013 Hyundai while it out of town over the weekend. Worked with Randy Malitz who coordinated,with the shop I had my engine rod bearings go out on a 2013 Hyundai while it out of town over the weekend. Worked with Randy Malitz who coordinated,with the shop my car was left at, to get it towed to Boucher for the repair which was covered by Hyundai. They also covered the rental while mt car wad being serviced. All this took place inet the week of Christmas and I was shocked when I got the call the car was ready on the 29th. Awesome work by Boucher service center and Randy Malitz. More

Service The only reason I did not score them as excellent, I guess it’s 2 resssons. 1 they told me I needed new wipers, mine are maybe a year old and work gr The only reason I did not score them as excellent, I guess it’s 2 resssons. 1 they told me I needed new wipers, mine are maybe a year old and work great. It happen to be raining that day, my wipers cleared the windows perfectly. When I told him that, he told me they dry out... 2nd, it was raining and they still wasted the water to wash my car, what’s the sense in that?? Doesn’t make it bad service, but More

Great experience and fix issue as expected. Great experience and fixed issue as expected. Would visit again. Employees were friendly and answered questions on what I asked. Accommodations whi Great experience and fixed issue as expected. Would visit again. Employees were friendly and answered questions on what I asked. Accommodations while I waited were nice. More

Went in for routine oil change. Went in for routine oil change and was told there was a recall with a part on the car. John, from the Service dept was very kind and offered us a free Went in for routine oil change and was told there was a recall with a part on the car. John, from the Service dept was very kind and offered us a free rental until the next morning when we were able to pick up our car. We have had nothing but great service every time we bring our car in for routine maintenance. PS the popcorn is amazing!! I’ve worked a lot with Dan Noble and he is Great!!! More

Good Maintenance Good service & Maintenance (prepaid) it does seem that every time my wife brings the Santa Fe in for the appointment she always agrees to extra items Good service & Maintenance (prepaid) it does seem that every time my wife brings the Santa Fe in for the appointment she always agrees to extra items and work that I don’t believe is necessary? Fuel cleaner addictive and cabin air filter after 1.5 years and 30000 miles? All in all it is good. More

Routine oil change They did a great job getting both our cars in and out in a timely basis. I only wish that they would have later hours to make it a little easier to ge They did a great job getting both our cars in and out in a timely basis. I only wish that they would have later hours to make it a little easier to get in. More

Very Pleased with the Boucher Service Department So far, I have only needed standard maintenance (2 visits) but I have nothing but good things to say about the service I have received. Friendly peopl So far, I have only needed standard maintenance (2 visits) but I have nothing but good things to say about the service I have received. Friendly people, nice waiting area, fast service...all-around good experience. More

Great Service Had a great experience I was 15 Minutes late for my appointment and I had another appointment that morning in 45 minuets and they were able to get my Had a great experience I was 15 Minutes late for my appointment and I had another appointment that morning in 45 minuets and they were able to get my vehicle done and I was back on the road in 30 minuets More

Awesome Service Dept Once again, all of my expectations were exceeded. Dan Doble expedited my car repairs and explained the issues and resolutions. Hyundai did cover the Once again, all of my expectations were exceeded. Dan Doble expedited my car repairs and explained the issues and resolutions. Hyundai did cover the cost of my repair as a warranty issue and even paid for the rental car while the car was being serviced. I highly recommend Boucher Hyundai in Waukesha for new/used cars and for any service related issues. Great job Dan!! More

Routine oil change The service staff were all very friendly and welcoming. Dan Doble was thorough in answering a few question regarding a light that had come on the das The service staff were all very friendly and welcoming. Dan Doble was thorough in answering a few question regarding a light that had come on the dash board. The service was completed in the time frame Dan had mentioned and I was on my way! More