Boucher Hyundai of Waukesha - Service Center

replace tire and rim Service writer very professional and respectful. I was greeted as soon as I entered the building and was asked immediately what I was there for. Work Service writer very professional and respectful. I was greeted as soon as I entered the building and was asked immediately what I was there for. Work was done in a very timely and professional manner with no problems at no charge was very pleased. More

CUSTOMER SATISFACTION FIRST very professional in both service AND APPEARANCE.COMPLETE EXPLANATION OF PROBLEM AND WHAT HAS TO BE DONE TO CORRECT.REPAIRS DONE AND CAR RETURNED ON very professional in both service AND APPEARANCE.COMPLETE EXPLANATION OF PROBLEM AND WHAT HAS TO BE DONE TO CORRECT.REPAIRS DONE AND CAR RETURNED ON A TIMELY BASIS AS PROMISE More

Replace damaged tires I ran over some metal on the expressway and damaged all of my tires. Boucher has tires on sale and installed new ones for me. I ran over some metal on the expressway and damaged all of my tires. Boucher has tires on sale and installed new ones for me. More

Recall I was in for a recall. Alicia was friendly and knowledgeable. Everything was better and faster than expected. Jim and Steve showed me a Genesis G90 pe I was in for a recall. Alicia was friendly and knowledgeable. Everything was better and faster than expected. Jim and Steve showed me a Genesis G90 per my request to compare to my 2015. More

Staff and work. The staff is wonderful, kind and explain great. They tell all that needs to be done, how it will take and asks if there are any questions. The staff is wonderful, kind and explain great. They tell all that needs to be done, how it will take and asks if there are any questions. More

Great service! Friendly staff! This is a great dealership. From sales to service, I won’t go elsewhere. I trust them completely and it’s a pleasure to work with everyone. This is a great dealership. From sales to service, I won’t go elsewhere. I trust them completely and it’s a pleasure to work with everyone. More

The experience was good, but, could have been better. My overall experience with the service department was good, but it could have been better. I do appreciate them putting the new engine in the car, but My overall experience with the service department was good, but it could have been better. I do appreciate them putting the new engine in the car, but, I am still left with a car that was damaged while being serviced at your dealership. The former only happened after I spent a lot of time and gas traveling over 20 miles (each way) on multiple occasions to get it resolved. However, during my last visit to get the service center, I do not feel like I was treated fairly by the manager, John. I felt like John showed a lack of regard for both the time and frustration that I suffered during this entire ordeal. He actually told me to put tape on my front fender that was damaged during service there.he showed an total lack of regard for trying to get that issue fixed. I will be consulting with my car insurer about what options can be taken about the latter issue. More

Friendly Service & Quality Workmanship I am a loyal customer of Boucher Hyundai. The Service Technicians do excellent work. The Consultants are friendly and professional. They really listen I am a loyal customer of Boucher Hyundai. The Service Technicians do excellent work. The Consultants are friendly and professional. They really listen and keep you apprised of the progress with the maintenance work as well as any unforeseen service needs and expenses. Since I have to wait for my car, I really appreciate that they complete the work on time and oftentimes, earlier than expected. More

Timely and good service. I was very pleased with the service I received.The jobs were Completed before the time scheduled. The staff were very friendly and helpful. I reall I was very pleased with the service I received.The jobs were Completed before the time scheduled. The staff were very friendly and helpful. I really liked the popcorn in the waiting room. I would be happy to recommend this service department. More

Hyundai recall programming to monitor engine performance My wife was treated well and the work was completed in a short time period. Thank you very much for the professional warranty recall work. My wife was treated well and the work was completed in a short time period. Thank you very much for the professional warranty recall work. More