Boucher Hyundai of Waukesha - Service Center

Sevice dept review Was prompt in calling me back to set up an appt. Once at the dealership, employees were friendly, attentive to my explanation of what needed to be do Was prompt in calling me back to set up an appt. Once at the dealership, employees were friendly, attentive to my explanation of what needed to be done. Finished the job sooner than the time frame they gave me More

Valet service was excellent...very timely and provided excellent communication...this type of offering is invaluable! Also, Randy is always very responsi service was excellent...very timely and provided excellent communication...this type of offering is invaluable! Also, Randy is always very responsive and returns calls promptly... More

Repair visit Apt. Was kept and we were contacted several times with the advances of the service project. We worked out a decision between a secobd apt. or them kee Apt. Was kept and we were contacted several times with the advances of the service project. We worked out a decision between a secobd apt. or them keeping it overnight. All worked out very well. More

GREAT SETVICE! They go out of their way in providing great service. They also wash your car for you—-for free. Every experience I’ve had with Boucher has been exce They go out of their way in providing great service. They also wash your car for you—-for free. Every experience I’ve had with Boucher has been excellent—from the car purchase to service. I have purchased three cars from you and will not consider buying or having my car serviced elsewhere! More

Great Service as always! This is my 3rd Hyundai and service is always great but Boucher is really really great. They get you out quickly meeting all of your service needs. T This is my 3rd Hyundai and service is always great but Boucher is really really great. They get you out quickly meeting all of your service needs. The service people are courteous and knowledgeable. More

Sales team did great but service department missed the mark Had a great experience purchasing my new Hyundai at Boucher. Process was easy and pain free. My first service appointment was completely different. Up Had a great experience purchasing my new Hyundai at Boucher. Process was easy and pain free. My first service appointment was completely different. Upon arrival they seemed busy at the appointment time and I stood around a while without being greated. Once I was able to get a service writer my standard service for oil change and tire rotation got going and I was told roughly 45 minutes. Then began the fun. After an hour they said it was almost wrapped up and they would wash the car. 30 minutes later they came out and let me know the tech couldn't get the air box back together and needed a different tech. Another half hour and they informed me they had put the wrong oil in the vehicle. The service writer was curtious and said that it would be fixed quickly. Then about a half hour later they said it's done and washed outside. So I paid and went to my car to find it hadn't been washed but at least was in one piece. I might expect this at a quick lube but that is why I chose a dealer to service my car. Not sure I will being coming back. More

Great service and not pushy I went for an oil change and multipoint inspection, expecting to spend a few hundred dollars, as usual. This time they were quick and didn’t suggest a I went for an oil change and multipoint inspection, expecting to spend a few hundred dollars, as usual. This time they were quick and didn’t suggest a billion things, only the absolutely necessary work that needed to be done. Now my car is all ready with a new battery and tire pressure is good after the cold winter! Thanks Hyundai and advisor who was super nice! More

Alicia Alicia was friendly and professional. She made our experience a positive one. She was helpful in directing us to a local restaurant while we were Alicia was friendly and professional. She made our experience a positive one. She was helpful in directing us to a local restaurant while we were waiting. More

Oil change Best service garage I’ve been to. The service is well managed. The communication is great with what is being done and what needs done. Best service garage I’ve been to. The service is well managed. The communication is great with what is being done and what needs done. More

Service Very friendly - Your prices are a little to high, although you do send out coupons which is helpful. Your service area is very good that must be why i Very friendly - Your prices are a little to high, although you do send out coupons which is helpful. Your service area is very good that must be why it is so difficult to schedule. More