Boucher Hyundai of Waukesha - Service Center

Service visit Great service from the beginning to the end it was a great experience for me and my vehicle, couldn’t imagine taking my vehicle anywhere else Great service from the beginning to the end it was a great experience for me and my vehicle, couldn’t imagine taking my vehicle anywhere else More

Professional Efficiency and knowledge of the advisors. How fast they get busy. Availability of loaner car. Quality and attention to details of the mechanics. Mine Efficiency and knowledge of the advisors. How fast they get busy. Availability of loaner car. Quality and attention to details of the mechanics. Mine forgot the windshield sticker and left an oily smelly rag in my seat. It makes me doubtful the quality of his work. This is the reason it wasn't a 5 star rating. More

Tire pressure light I have been very happy with the service I have received so far from the service center. Everyone was very helpful. They are doing whatever it takes to I have been very happy with the service I have received so far from the service center. Everyone was very helpful. They are doing whatever it takes to fix the problem. More

Regular maintenance The gal handling our service was very professional and thorough. She appeared to be interested in providing a good experience to us. She let me know t The gal handling our service was very professional and thorough. She appeared to be interested in providing a good experience to us. She let me know that there were coupons to be used in the future. I didn’t know this. More

Great service! My car was done earlier than expected and both employees I worked with were very helpful and friendly. I plan to bring my car in for any future servi My car was done earlier than expected and both employees I worked with were very helpful and friendly. I plan to bring my car in for any future services needed. More

Great service Ed was great to work w in service, He was friendly & explained things well. Only necessary service recommended. First time visit, nice waiting area am Ed was great to work w in service, He was friendly & explained things well. Only necessary service recommended. First time visit, nice waiting area amenities. More

Can’t Believe it! Car went in for a scheduled oil change plus tire rotation; part of a service package. Also to find out what is causing Transmission drive display to d Car went in for a scheduled oil change plus tire rotation; part of a service package. Also to find out what is causing Transmission drive display to disappear. They had the car the entire day to find n fix this issue which has occurred before. Sent pics of the issue to service; along with a detailed description. Also notified them that I needed the car back by 3pm. I never received progress call / curiosity call. I had to call a hour before pick-up time to find out what was going on. Then I was told nothing could be done because no error codes etc. They had been going out throughout the day: starting car and putting in reverse, so transmission would duplicate issue. So car just sat most of day doing nothing. I was told they needed more time to find the problem. Funny how my wife found tons of similar transmission issues documented on same make n model from others like me. Manager was nice enough to tell me if it happens again to bring back so can spend more time on issue. By the way I have the extended warranty package. I was never even offered a loaner car so they could keep my car. Then I get home and check my oil since it was just changed by professionals; to find it was overfilled again. I previously had the same exact issue happen. Idiots overfilled oil and I had to take it back in so they could see I wasn’t making it up. NOW this xxxx happens again!!!! I haven’t even called back yet to xxxxx; too afraid I will loose my temper. Kinda also fear retaliation on my car ( since having extended warranty). I will call soon but find this pathetic to happen again. Must be trying to ruin my engine. Won’t ever buy another car from here. Might even go to different Hyundai service center. More

Professional all the way. Great dealership. Always enjoy going in and receiving the friendly welcomes and smiling faces. They always have time to answer my questions, and show Great dealership. Always enjoy going in and receiving the friendly welcomes and smiling faces. They always have time to answer my questions, and show me what’s new at Hyundai. More

Maintenance My whole experience was wonderful! From check in to leaving nothing but polite staff and wonderful techs! The waiting area was clean and quiet. I was My whole experience was wonderful! From check in to leaving nothing but polite staff and wonderful techs! The waiting area was clean and quiet. I was able to do homework while I waited! More

Standard Service Alicia was great. Prompt service, great communication and ensured I had everything I needed. Would highly recommend working with her anytime you visit Alicia was great. Prompt service, great communication and ensured I had everything I needed. Would highly recommend working with her anytime you visit the Hyundai Service Shop. More