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Boucher Hyundai of Waukesha - Service Center
Waukesha, WI
2,038 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,038 Reviews of Boucher Hyundai of Waukesha - Service Center
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October 01, 2019
Everything went alright I went there to get a new smart key and have it programmed. I was originally told it would take 45 min, and everything was done in 40 min. So i was ha I went there to get a new smart key and have it programmed. I was originally told it would take 45 min, and everything was done in 40 min. So i was happy with it. The waiting area is not large but it has drinks and snacks, which is nice. I wouldn’t mind going back and spending time there while my car is being serviced. More
by jw5
Verified CustomerEmployees Worked With
Randy Malitz
September 30, 2019
Excellent Experience Randy provides excellent communication in working the appointments and what is needed with the vehicle. I am a big supported of the valet service bei Randy provides excellent communication in working the appointments and what is needed with the vehicle. I am a big supported of the valet service being offered on the Genesis and they are always on time and communicate well More
by kmackay0
Employees Worked With
Randy Malitz
September 27, 2019
They Don’t pay attn to women I am a new customer and each time I call about my car making noise they dismiss me and they have have textbook answers. All robots and they say they c I am a new customer and each time I call about my car making noise they dismiss me and they have have textbook answers. All robots and they say they couldn’t find any noise. Now here I go back for the third time for the same thing getting worse. More
by Unsatisfied
Employees Worked With
Too many to count
September 26, 2019
Better. Much better service this time but am still disappointed about my bad service last time. I did not really talk to anyone this time except when picking Much better service this time but am still disappointed about my bad service last time. I did not really talk to anyone this time except when picking up the keys and paperwork so it all went well this time. More
by hpovergaard1
Employees Worked With
Amanda Olson
September 24, 2019
Great Service Randy and his team were very friendly and efficient when I arrived. The guyz finished the work on my car before the promised time, and didnt try to u Randy and his team were very friendly and efficient when I arrived. The guyz finished the work on my car before the promised time, and didnt try to upsell or mislead me. More
by Rlippy15
Employees Worked With
Randy Malitz
September 24, 2019
Checking my car Only thing, I was there waiting for 3 hours...usually I’m in and out of there in about an hour. I’m happy nothing was wrong tho.., supposedly. Only thing, I was there waiting for 3 hours...usually I’m in and out of there in about an hour. I’m happy nothing was wrong tho.., supposedly. More
by MARY_SHEPERD
Employees Worked With
Brad Volkmann, John Diez
September 24, 2019
Good job ! Good job on vehicle . They finished the vehicle earlier than expected with good quality. I am appreciative of the representative Dan for great service Good job on vehicle . They finished the vehicle earlier than expected with good quality. I am appreciative of the representative Dan for great service and updates on my vehicle. More
by DD
Employees Worked With
September 23, 2019
Had an oil change performed I enjoy coming to this dealership because everyone is friendly, the amenities room is clean and well stocked for snacking in case you have to wait for I enjoy coming to this dealership because everyone is friendly, the amenities room is clean and well stocked for snacking in case you have to wait for some extra repairs. All the service writers are honest and I never feel pressured to purchase extra services. More
by AMRADMER
Employees Worked With
Mike Radmer
September 23, 2019
Oil and tire rotation Went in for an oil change and tire rotation. They made sure any recalls were updated on my vehicle. I enjoy the free coffee and snacks while I wait. Went in for an oil change and tire rotation. They made sure any recalls were updated on my vehicle. I enjoy the free coffee and snacks while I wait. They asked if I wanted to update my air filter and showed me a picture of it so I could make the decision better. More
by CMONAH16
Employees Worked With
I don't recall her name. I think she was newer.
September 20, 2019
Excellent You have a great service people in your employment. Always positive and very helpful. I only use your dealership for servicing my Equus. Alicia took You have a great service people in your employment. Always positive and very helpful. I only use your dealership for servicing my Equus. Alicia took care of my car and even washed it and vacuumed. More
by Dariusz
Employees Worked With
Alicia Gunter, Randy Malitz
