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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,038 Reviews

2,038 Reviews of Boucher Hyundai of Waukesha - Service Center

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October 16, 2019

fast service, great people Getting me set-up with John was easy and straight forward. Jean did a great job in following up with me and getting me set-up for a follow up appointm More

by ALEXANDRALERCH
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Diez, Jean Sommers
October 16, 2019

oil change Work was done efficiently and politely. Suggestions were offered for additional work which I will consider and do in the future. Waiting room was c More

by RNCAHLGREN
Friendliness
Recommend Dealer
Yes
Employees Worked With
edward phelps
October 15, 2019

Unorganized and confusing Service that I asked for was not the same as what was on the check out sheet sent with me I still don’t know if I have synthetic oil or regular, bulb More

by SDSURDYK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
I dealt with a Edward a Chris and two other females I don’t know their names and I never got any last names from anyone
Nov 21, 2019 -

Boucher Hyundai of Waukesha responded

Thank you for your feedback. We apologize we were not able to give you better service. We would like the opportunity to make things right, but we are unable to find your name in our system. When you have the opportunity, please contact our Service Manager, John Diez, at 262-522-1000. We look forward to our future conversation.

October 15, 2019

Excellence. It was pleasant,timely, and efficient. Loved the chocolate chip cookies!😊 Alicia was very pleasant,friendly, and knowledgeable. She took time to sho More

by Marcia ........
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia, Jean Sommers
October 14, 2019

Perfect Always friendly and professional! Service desk people like Dan keep me coming back. Waiting room with treats is AWESOME! There should not be a minimum More

by JMHALEYERRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2019

Service Technicians who know what their doing. I appreciate Chris and his team for helping me with my Sonata and figuring out what is a strange rattling noise come from the engine. Every time I’ve More

by Niuhusky10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chis and Edward in service department , Jean Sommers
October 14, 2019

Regular service appointment This is our third vehicle from Boucher I usually work with Randy because he is very friendly, answers all my questions, and knows his stuff More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Malitz
October 11, 2019

Oil change- tire rotation Jean was outstanding!! Always willing to give her all! I told her I was leaving next week for AZ and she recommended the fuel injection fluid. More

by VLARS608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
October 11, 2019

Excellent Service Excellent service! Excellent customer support-very attentive, ensuring service needs were met. Liked that I could drop off my car before work & be pi More

by S.K.MACHONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle driver
October 10, 2019

Fast & Efficient Service Alicia was an excellent service advisor & had me to the shuttle within minutes. She even called me when the job was done early. Great work More

by BOB.PESTKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Gunter
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