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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,038 Reviews

2,038 Reviews of Boucher Hyundai of Waukesha - Service Center

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December 20, 2019

Moonet Professional, efficient and personal. Particularly fond of the shuttle service that allows me to go home while the car is being worked on. Always tre More

by TSCLOUD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith who drives the shuttle., Jean Sommers
Dec 20, 2019 -

Boucher Hyundai of Waukesha responded

Thanks for the positive review!

December 19, 2019

Recent Oil Change & Tire Rotation Service was performed courteously and promptly (as always). John Diez handled the customer intake. The waiting room was clean & comfortable. Enjoyed t More

by SLP4668
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Diez
Dec 19, 2019 -

Boucher Hyundai of Waukesha responded

Thanks for the review! John always strives to provide every customer with quality service, so it is great to hear he was able to do just that. Please let us know if there is anything else we can help you with moving forward!

December 19, 2019

Bad service Bought a 2014 Avalon paid cash for it. A week later battery had to be replaced. Called dealership and got the run around. I’ll never do business with More

by Millertooskan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Kuczkowski
Dec 20, 2019 -

Boucher Hyundai of Waukesha responded

We are very sorry to hear about the situation you are describing. Unfortunately, we are unable to find your name in our system. Please contact our General Manager, Jim Tessmer, at 262-522-1000 so we can discuss this situation in more detail. We hope to hear from you soon.

December 18, 2019

First oil change on new vehicle Friendly staff. Nice waiting room. Lots of refreshments. Took as long as I was quoted and free car wash after oil change. Was waiting on as soon as I More

by KAREN_KUDICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Diez
Dec 18, 2019 -

Boucher Hyundai of Waukesha responded

Thanks for sharing, Karen!

December 16, 2019

Swas good. I am happy. My oil was changed and stuff they washed the car, saws good. They changed filters, this swas good to yah. More

by WINDLAKEDALTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Malitz
Dec 17, 2019 -

Boucher Hyundai of Waukesha responded

Thanks for the review!

December 16, 2019

Trailer hitch Thank you for fixing my trailer hitch debacle, I truly appreciate you for getting me in on a Friday afternoon and making it happen before the weekend. More

by Trudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Malitz
Dec 17, 2019 -

Boucher Hyundai of Waukesha responded

It was our pleasure! Please don't hesitate to contact us if there is anything else we can help you with!

December 13, 2019

Service Friendly customer service department. Took care of the issue I came in for. Explained what was done and provided information on service. Only thing More

by RAZORSDANCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Dianov, John Diez
Dec 17, 2019 -

Boucher Hyundai of Waukesha responded

Thank you for your feedback! Please don't hesitate to contact us if there is anything we can do for you moving forward!

December 11, 2019

Engine Repair They were incredibly professional and courteous. I always was kept updated on what was going on with my car, which I really appreciated! Overall great More

by AB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Brunn, Micah Wesbey
Dec 12, 2019 -

Boucher Hyundai of Waukesha responded

Thanks for your feedback!

December 10, 2019

Fantastic Service Randy was very professional. I would recommend this service department for my Hyundai vehicle. They are very respectful and did a great job on serv More

by SK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Malitz
Dec 12, 2019 -

Boucher Hyundai of Waukesha responded

Thanks for recommending our Service Department and giving a shout-out to Randy! At Boucher, we strive to give each customer quality service, so it is gratifying to see it is paying off!

December 10, 2019

Great experience every time I went there for oil change, and they got it done in an hour. My only problem is that you have to schedule an appointment a month before because they More

by SINGHGURCHARAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia
Dec 12, 2019 -

Boucher Hyundai of Waukesha responded

Thank you for your feedback! We understand there is always room for improvement.

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