Boucher Hyundai of Waukesha - Service Center

First of all I would like to thank my service consultant Dan Doble for always being kind and helping me with any issues with my car. Second my interactions with Boucher Hyundai have been great every time I' Dan Doble for always being kind and helping me with any issues with my car. Second my interactions with Boucher Hyundai have been great every time I've came there to get any work done to my vehicle. I rate my experience with Boucher Hyundai 5 stars. Thanks. More

Easy and efficient service. Always easy to take our car into Boucher Hyundai. Efficient service, timely and accommodating. Looked to see what was covered under warranty and app Always easy to take our car into Boucher Hyundai. Efficient service, timely and accommodating. Looked to see what was covered under warranty and applied to our bill. More

Oil change- tire rotation maint appt Friendly service staff. Able to answer any questions. Have only used service for oil changes and tire rotations with my new purchase. This most r Friendly service staff. Able to answer any questions. Have only used service for oil changes and tire rotations with my new purchase. This most recent trip they shared my cabin filter with me to show the dirt and recommend replacement. More

Dependable and Fast Barely settled in with coffee and the laptop and was told the oil change was complete, the inspection done, key fob batteries changed, and brake and m Barely settled in with coffee and the laptop and was told the oil change was complete, the inspection done, key fob batteries changed, and brake and multi-point inspection was done. And they have an awesome waiting room with delicious popcorn! More

Service Put an appointment for an oil change and you have a remote programmed. Upon inspection of my car it was discovered that for lights were burned out. I Put an appointment for an oil change and you have a remote programmed. Upon inspection of my car it was discovered that for lights were burned out. I was given a price and approved the service be performed. More

Great experience Great customer service, very friendly, on time and all my questions answered. Great team work. Loved that pictures were taken before my vehicle went i Great customer service, very friendly, on time and all my questions answered. Great team work. Loved that pictures were taken before my vehicle went into being serviced. More

Fast service My only issue is it is hard to get an appointment within 2 weeks. Have to schedule further out like 3-4 weeks. Usually service is fast and professiona My only issue is it is hard to get an appointment within 2 weeks. Have to schedule further out like 3-4 weeks. Usually service is fast and professional. More

Just didn’t care After having my car for 2.5 months I get in my car to see my back spare tire flap up. My seats down. My tire pressure low and not even a fill up on ga After having my car for 2.5 months I get in my car to see my back spare tire flap up. My seats down. My tire pressure low and not even a fill up on gas. I had to call you to check in on my vehicle never the other way around. After 2 months and I call again it was like oh yeah we have that car we need to rebuild an engine on. I never heard from you and after that call my car would magically be done a Few days later to then get a call that there are parts missing and it would be yet another week. How is this possible if you have been working on it for months? Sorry wish I didn’t need to write this but I felt like my situation wasn’t a priority and then to get my car back the way I did... it’s like no one looked it over before handing back to me. More

Service They took very good care of me when I came in and they took care of all my vehicles needs, kept me informed and did it all in a timely matter They took very good care of me when I came in and they took care of all my vehicles needs, kept me informed and did it all in a timely matter More

Known problem...oil leak - 2nd time this year There is a known oil leak on 2012 Hyundai Santa Fe, which Hyundai won't help with the repair. They should pay for the labor. $2100.00 in labor is ab There is a known oil leak on 2012 Hyundai Santa Fe, which Hyundai won't help with the repair. They should pay for the labor. $2100.00 in labor is absolutely ridiculous! This was the SECOND time in 2019 we had it in for oil leak. So roughly $4,000 in repairs for a known problem. No recalls on the 2012, but recalls on all other years. Service person said we were over warranty at 113,000 miles. Well we are only at 103,000 miles. 3000 over! Which we were not over when we had it in, in February for the first oil leak. But we got a great deal, 10% off, saving $238.00. You've lost a loyal customer who came there for all repairs since we purchased brand new. Will not recommend Hyundai to anybody!! More