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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,039 Reviews

2,039 Reviews of Boucher Hyundai of Waukesha - Service Center

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April 09, 2020

I noticed my engine light kept coming on and my car would not accelerate past 60mph. Randy contacted Hyundai to pin point what was needed. They test drove my vehicle to make sure it was fixed. More

by KITAR739
Recommend Dealer
Yes
Employees Worked With
Randy Malitz
Apr 15, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for sharing your positive experience with us! We are happy Randy was able to diagnose and fix the issue with your vehicle!

April 09, 2020

Second chance did the trick - Great Service Consultant (Mgr After picking up my 2004 SantaFe, although the original problem was fixed, the engine was 'racing' and idling far too high. I brought it back the nex More

by jmwaymel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2020 -

Boucher Hyundai of Waukesha responded

We are so happy Dan was able to go the extra mile for you so you were completely satisfied with the work that was done to your vehicle! Please don't hesitate if there is anything else we can do for you!

April 07, 2020

Awesome service. They went above & beyond and price was very reasonable. Would recommend them to anyone. I think they are looking for work during the coronavirus outbreak. More

by MADSEN591
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2020 -

Boucher Hyundai of Waukesha responded

We are so happy to hear our staff went the extra mile for you! Please reach out to us if there is anything else we can do for you!

April 06, 2020

The service team was very friendly. The cashier was also friendly but I didn't catch her name. With it being an unusual time, they didn't make it seem like that at all. More

by DMAN462002
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Apr 07, 2020 -

Boucher Hyundai of Waukesha responded

We are so glad to hear you had a positive and friendly experience at our dealership!

April 06, 2020

People were friendly. The windshield wiper fluid is pretty much empty and I was told it was topped off as well as the coolant is below the line. Very disappointed 😕 More

by WARDJDNHBBA
Recommend Dealer
Yes
Employees Worked With
Robert Maas
Apr 07, 2020 -

Boucher Hyundai of Waukesha responded

We are very sorry to hear that your vehicle was not topped off with windshield wiper fluid and coolant after your service visit. Please call our Service Manager, John Diez, at 262-522-1000 so we can address this situation and make things right.

April 01, 2020

My faith in Boucher Hyundai was restored! After trying to get a problem with my car resolved earlier and having no luck, I brought it in again and Dan went to bat for me! He contacted Hyundai More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2020 -

Boucher Hyundai of Waukesha responded

We are so glad Dan was able to go the extra mile for you to resolve your vehicle's issue! Thanks for sharing, Kathy!

March 31, 2020

They really work with you the best result. I had a faulty sensor that wasn't in stock. They ordered the post and then offered to either schedule a time for me to come back and have it replaced or wait until More

by GILLENT
Recommend Dealer
Yes
Employees Worked With
Darlene Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Malitz
Mar 31, 2020 -

Boucher Hyundai of Waukesha responded

We are thrilled we were able to provide you with a 5-star experience!

March 31, 2020

Great place to receive expert service! Always make me feel comfortable & confident that my car needs will be taken care of. Never pressure me to have extras done. But do show me proof if there is an urge More

by Sonata
Recommend Dealer
Yes
Employees Worked With
Alicia
Mar 31, 2020 -

Boucher Hyundai of Waukesha responded

We are grateful for your review and business! Please don't hesitate to reach out if there is anything else we can do for you moving forward!

March 31, 2020

Courteous and friendly and answered all my questions. I was glad to be able to leave it the night before pick up next say. Will keep coming back More

by Julie Wade
Recommend Dealer
Yes
Employees Worked With
Chris brunn
Mar 31, 2020 -

Boucher Hyundai of Waukesha responded

Thanks for the review, Julie! We are so glad you had a positive experience with us! Please reach out if there is anything else we can do for you! We hope to see you back in the dealership in the future!

March 26, 2020

Alicia G.I give 100 percent. A young lady that greeted me upon arrival and explained everything that would happen and did on time. Great ! More

by PARKSIVORY66
Recommend Dealer
Yes
Employees Worked With
Alicia Gunter, John Diez
Mar 26, 2020 -

Boucher Hyundai of Waukesha responded

We are so thrilled to hear Alicia provided you with a smooth and positive service visit with us!

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