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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.2
1,990 Reviews

1,990 Reviews of Boucher Hyundai of Waukesha - Service Center

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February 17, 2024

Very clean, nice setup, easy to check in for maintenance. Waiting area is expansive with charging stations for electronics. Offers fresh popcorn, snacks, and drinks while you wait. Also there is a large moni More

by SCHWERM
Recommend Dealer
Yes
Employees Worked With
Devin Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Timm
Feb 19, 2024 -

Boucher Hyundai of Waukesha responded

Hi there, we really appreciate your positive review! Please let us know if we can ever help you in the future.

February 16, 2024

Clean areas. Honest estimate. Friendly staff. Good process fron original call to check out. Great surprise with a car wash More

by LALINFO
Recommend Dealer
Yes
Employees Worked With
Devin Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Timm
Feb 19, 2024 -

Boucher Hyundai of Waukesha responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out to us if there's anything more we can do!

February 16, 2024

Quick scheduling and service. Good explanation of services needed. Able to talk with Tim to decide best steps and timing. More

by RODNEYKROSS
Recommend Dealer
Yes
Employees Worked With
Tim Thilleman
Feb 19, 2024 -

Boucher Hyundai of Waukesha responded

Hi Rodney, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

February 16, 2024

Everyone was knowledgeable and professional. Windshield sealing took substantially longer than anticipated. Had we known it would take so long, I would have made arrangements other than waiting. More

by susan
Recommend Dealer
Yes
Employees Worked With
Devin Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Timm
Feb 19, 2024 -

Boucher Hyundai of Waukesha responded

Hi Susan, we're glad to hear you found our staff was so knowledgeable and professional! We can't wait to see you again, have a great day.

February 15, 2024

Went in for repair work and an oil change. It took longer than expected. Service advisor was hard to communicate with. He could have been more clear on pricing. Also, I called for a status upd More

by RACHIZBORED
Recommend Dealer
No
Employees Worked With
Jeremy Krubsack
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Krubsack
Feb 16, 2024 -

Boucher Hyundai of Waukesha responded

Hi there, we regret to hear that you had this experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Rob Heaney, at 262-522-1000 so that we can make this right.

February 15, 2024

Helpful, fast, and everyone was great. Very good experience. Will definitely be back again Are you kidding. That is all that is needed More

by SNAPPYCHIC1
Recommend Dealer
Yes
Employees Worked With
Devin Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Timm
Feb 16, 2024 -

Boucher Hyundai of Waukesha responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! Please let us know if we can ever help you in the future.

February 15, 2024

The dealership was very thorough. The customer service was excellent. They took care of me making sure I knew what was going on with my vehicle and they did a great job of fixing my v More

by jones.kaitlin.r
Recommend Dealer
Yes
Employees Worked With
Devin Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Timm
Feb 16, 2024 -

Boucher Hyundai of Waukesha responded

Hi Jones, we're glad everything was completed quickly and to your satisfaction! Until the next time we meet, take care!

February 15, 2024

Extremely convenient concierge car pickup and drop off from our home. Scheduled maintenance complete, updated on wear of tire tread, and car returned having been cleaned inside and out. Great service! More

by Adam.r.toth
Recommend Dealer
Yes
Feb 15, 2024 -

Boucher Hyundai of Waukesha responded

Hi Adam, we always want to hear back from our clients and we're glad you had such a positive experience with us! We do hope we can be of assistance in the future. Take care!

February 14, 2024

He helped me with my warranty. Did very well explaining the process with me and answered all my questions. Hope it continues through this process but am very pleased the time being More

by ocfootballplayer17
Recommend Dealer
Yes
Employees Worked With
Tim at service desk
Feb 15, 2024 -

Boucher Hyundai of Waukesha responded

Hi there, we're so glad you enjoyed working with Tim! We will be sure to share your kind words with him! We're looking forward to your next visit with us!

February 14, 2024

Fast, easy in and out done You can relax in the waiting room. Grab a soda snack and watch tv. What more can you ask for. No plastic chairs. Comfortable ones More

by MANSKE-SUZANNE
Recommend Dealer
Yes
Employees Worked With
Devin Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Timm
Feb 15, 2024 -

Boucher Hyundai of Waukesha responded

Hi Suzanne, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

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