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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.2
1,983 Reviews

1,983 Reviews of Boucher Hyundai of Waukesha - Service Center

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February 15, 2024

The dealership was very thorough. The customer service was excellent. They took care of me making sure I knew what was going on with my vehicle and they did a great job of fixing my v More

by jones.kaitlin.r
Recommend Dealer
Yes
Employees Worked With
Devin Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Timm
Feb 16, 2024 -

Boucher Hyundai of Waukesha responded

Hi Jones, we're glad everything was completed quickly and to your satisfaction! Until the next time we meet, take care!

February 14, 2024

Fast, easy in and out done You can relax in the waiting room. Grab a soda snack and watch tv. What more can you ask for. No plastic chairs. Comfortable ones More

by MANSKE-SUZANNE
Recommend Dealer
Yes
Employees Worked With
Devin Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Timm
Feb 15, 2024 -

Boucher Hyundai of Waukesha responded

Hi Suzanne, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

February 14, 2024

Good. Very helpful There was some confusion and delays ordering parts but my experience was good. More

by DENNIS.MATTES
Recommend Dealer
Yes
Employees Worked With
Devin Timm
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Timm
Feb 15, 2024 -

Boucher Hyundai of Waukesha responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if we can ever help you in the future.

February 14, 2024

He helped me with my warranty. Did very well explaining the process with me and answered all my questions. Hope it continues through this process but am very pleased the time being More

by ocfootballplayer17
Recommend Dealer
Yes
Employees Worked With
Tim at service desk
Feb 15, 2024 -

Boucher Hyundai of Waukesha responded

Hi there, we're so glad you enjoyed working with Tim! We will be sure to share your kind words with him! We're looking forward to your next visit with us!

February 13, 2024

Chris made me feel confident in my purchased . He offered me options . I will recommend Chris to all my friends and family ! More

by JGRESCH
Recommend Dealer
Yes
Employees Worked With
Chris Baker
Feb 15, 2024 -

Boucher Hyundai of Waukesha responded

Wonderful to hear! We're so glad you enjoyed working with Chris. Thanks again for the recommendation, and have an amazing day!

February 13, 2024

Clean, thorough, Kerwin was very detailed. Clean facility, staff is friendly, kerwin was very detailed and knew what he was talking about. I like that they had a monitor with a live view of th More

by Samuel.gordon014
Recommend Dealer
Yes
Employees Worked With
Kerwin Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerwin Ruiz
Feb 15, 2024 -

Boucher Hyundai of Waukesha responded

Hi Samuel, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to helping again in the future. Take care!

February 11, 2024

Very helpful and helped straighten out a few details with the pricing Happy with the overall process More

by Robert Logan
Recommend Dealer
Yes
Employees Worked With
Himmy
Feb 15, 2024 -

Boucher Hyundai of Waukesha responded

Hi Robert, thank you so much for your review! It was our pleasure to assist in any way we could! Please let us know if we can ever help you in the future. Wish you a happy and safe driving!

February 11, 2024

Got my car fixed before going on a long trip. Half way there the check engine light came on again. More

by LBABALOLA
Recommend Dealer
No
Feb 15, 2024 -

Boucher Hyundai of Waukesha responded

Hi there, we regret to hear that your recent experience was anything less than exceptional. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Rob Heaney, at 262-522-1000 so that we can make this right.

February 11, 2024

Great work. Completed work faster than anticipated Staff (shuttle driver, receptionists) were courteous and professional More

by wegner2008
Recommend Dealer
Yes
Employees Worked With
Kerwin Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerwin Ruiz
Feb 15, 2024 -

Boucher Hyundai of Waukesha responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Please let us know if we can ever help you in the future.

February 10, 2024

Excellent customer service! Jeremy goes above and beyond to assist customers get their vehicle serviced in a timely and safe manner! More

by RDSAKUMA
Recommend Dealer
Yes
Employees Worked With
Jeremy Krubsack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Krubsack
Feb 15, 2024 -

Boucher Hyundai of Waukesha responded

Hi there, we're pleased to know we have been able to exceed your expectations and really help you out! Please let us know if we can ever help you in the future. Wish you a happy and safe driving!

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