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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,038 Reviews

2,038 Reviews of Boucher Hyundai of Waukesha - Service Center

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November 16, 2020

Very efficient caring always willing to help and answer questions right on time from driving in until at the cashier all are doing a great job More

by Ingie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Nov 20, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for the positive review!

November 15, 2020

Boucher Hyundai of Waukesha does a great job with customer service. They are upfront and honest. The people are courteous and very prompt in providing information. More

by Annie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Malitz
Nov 20, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to write this amazing review, Annie!

November 13, 2020

My low tire pressure light had been going on and off for about 2 weeks. When it first started, I stopped in at Boucher. They checked the tire pressure, but my light wasn’t on. Then I got there with the ligh More

by Abby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Diez
Nov 13, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for sharing, Abby!

November 13, 2020

I was very impressed with the fast service. All employees were extra nice and made me feel important. I will recommend you to anyone looking for great service. Thank you More

by cnmicha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 13, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for the positive review and recommendation!

November 11, 2020

I’m very impressed by the above and beyond customer service, especially by Dan. I’ve been coming to Boucher for 10 years and would recommend them to anyone. More

by Barbara Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Boucher Hyundai of Waukesha responded

We put customer experience and satisfaction as our priority, and this review reaffirms the hard work we do everyday, Barbara!

November 07, 2020

The service writers were very friendly and professional my repair was done before the expected time this is the first time I have use you but because of the service I will now have my car serviced here th More

by Mrbrazeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Diez
Nov 13, 2020 -

Boucher Hyundai of Waukesha responded

We are thrilled you had a positive service visit with us!

November 02, 2020

Stayed in communication through out the day and made sure the price was right. I will definitely be back to service my vehicle in the future. More

by BREFFY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Malitz
Nov 03, 2020 -

Boucher Hyundai of Waukesha responded

We look forward to seeing you again in the future!

November 02, 2020

Great team. Maintenance was quick and painless. Clean and safe waiting area that was frequently sanitized. Online service scheduling was easy and reminder texts were very helpful. More

by Gahha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Diez, Jean Sommers
Nov 03, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for sharing!

October 30, 2020

The staff at Boucher Hyundai was friendly, clean, helpful, and timely. I will continue to use them for all service needs and would recommend them. More

by AMSTRAUB0212
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Malitz
Nov 03, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for leaving this kind review!

October 29, 2020

Under "work recommended but not performed" was replace cabin filter, replace engine filter and battery. None of this was explained to me. I was told "everything was fine" More

by Gary
Recommend Dealer
Yes
Employees Worked With
Dan Doble
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2020 -

Boucher Hyundai of Waukesha responded

Gary, when you have the opportunity, please reach out to our Service Manager, John Diez, at 262-522-1000 so we can answer any outstanding questions.

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