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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,038 Reviews

2,038 Reviews of Boucher Hyundai of Waukesha - Service Center

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December 05, 2020

I would recommend this dealership to anyone that needs a great place to take their car. My next car will definitely be bought here when I’m ready to buy. More

by PMROUSE
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Dec 16, 2020 -

Boucher Hyundai of Waukesha responded

Thanks for the recommendation and review!

December 05, 2020

Very friendly, very professional. Great service. Very prompt. Car was finished when promised. Discussed what service will be necessary in the future. Waiting area comfortable More

by laura.kloth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for sharing, Laura! We appreciate your feedback.

December 04, 2020

Over the past 15 years we have purchased five vehicles from this dealership. We keep returning because of excellent service provided and fair prices for both sales and service. More

by Pentaxguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Malitz
Dec 16, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for your continued business and loyalty to both our Sales and Service Department!

December 04, 2020

Purchased my Santa Fe 3 years ago. and have had it serviced at Boucher ever since. The associates and service are great, never a problem, service always completed. More

by behling0417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Brunn, Fawn Delaney
Dec 16, 2020 -

Boucher Hyundai of Waukesha responded

We are glad we are able to take care of all your automotive needs here at Boucher!

December 04, 2020

Randy Malitz is the best! Always professional, helpful, and friendly. Randy does a great job of handling the service for my Equus. Much better than other luxury brands I have owned. More

by Jequus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Malitz
Dec 16, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for the review!

December 01, 2020

Boucher Hyundai service department always does a great job and they always are friendly. If you are not receiving good service at your dealer please give John and his crew a call. You will not be disappo More

by Robpgapro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Diez, Jean Sommers
Dec 01, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for sharing, Rob!

December 01, 2020

I appreciated the kind workers and the easy access to refreshments. I was pleasantly surprised by the extra treat on my passenger seat. It was a great surprise as I was very hungry. More

by DANIELLE61500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Dec 16, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for sharing, Danielle!

December 01, 2020

They did a great job but please remove this minimum crap of so many words to describe the service I received otherwise I won’t bother reviewing More

by DSJHKJAWORSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Dec 16, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for the 5-star review.

November 28, 2020

This is the best dealership I have felt with. They understand women and treat you with respect and acknowledge you know how to buy a car. They always deliver on what they promise. More

by JWOLFE5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Diez, Jean Sommers
Dec 01, 2020 -

Boucher Hyundai of Waukesha responded

We are so happy to hear you had a positive experience with our team!

November 17, 2020

Overall good. But never a personal touch in the service dept. It is almost “robotic”. I have been coming there for almost 4 years and always feels very “cold” and like there’s a script that can’t be devia More

by ljohnston10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Nov 20, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for your feedback. At your earliest convenience, please reach out to our Service Manager, John Diez, at 262-522-1000 so we can discuss this further. We hope to see you again in the future.

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