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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,038 Reviews

2,038 Reviews of Boucher Hyundai of Waukesha - Service Center

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December 15, 2020

Clean, courteous, helpful. I was there for routine service on my Genesis G80. I'm looking forward to them opening a stand alone Genesis dealership. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Dec 16, 2020 -

Boucher Hyundai of Waukesha responded

Dave, we appreciate your review and feedback!

December 14, 2020

The service tech was friendly and helpful. The work was completed within the allotted time. I won’t hesitate to use Boucher Hyundai for services in the future. More

by BKOENEN
Recommend Dealer
Yes
Employees Worked With
Nelson
Dec 16, 2020 -

Boucher Hyundai of Waukesha responded

We look forward to your next visit!

December 11, 2020

Keep Dan happy , you want him to stay or move up in the dealership. Ok ok ok ok ok ok ok ok ok ok ok More

by hamrinm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Boucher Hyundai of Waukesha responded

Thanks for the positive review!

December 11, 2020

They have always treated me respectfully and have done an excellent job with my car . Advice seems to have been good and all questions were answered quickly and completely More

by ghaasler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Malitz
Dec 16, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for sharing!

December 10, 2020

Boucher Hyundai of Waukesha has been my Service Center for many years and I see no reason why it will change. Keep up the to good work! More

by AJESS32
Recommend Dealer
Yes
Employees Worked With
Randy Malitz, Jean Sommers
Dec 16, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for your continued business and loyalty!

December 10, 2020

I thank God the service manager let me go home to get my card because Apple Pay wasn’t working! Great service! Joann is a great persona to work with. Funny too! More

by KT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Diez, Jean Sommers
Dec 16, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for the review!

December 09, 2020

I didn't give a 5 for quality of work only because the technician turned my lights off (they stay on auto) and after resetting the oil life they left it on this menu.. More

by LANITAHUBBARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Dec 16, 2020 -

Boucher Hyundai of Waukesha responded

We appreciate you taking the time to review and leave us feedback.

December 09, 2020

It has been a great experience taking the car in for service. This appointment had an added request when check engine light came on. It was a non-issue, but thoroughly explained by Dan and how to avoid More

by karenmoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Sommers
Dec 16, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for the 5-star review, Karen!

December 08, 2020

Service was efficient and effective. Price was reasonable and service people knowledgeable. Service area looked nice and clean. I dropped my car off so I didn’t visit the waiting area. All in all would come More

by fordfusion2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Dec 16, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for the 5-star review!

December 07, 2020

The service department has always been responsive to my questions along with providing friendly services. The wait times seem to be improving and maybe that is because better expectations are being set. More

by kmackay0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Dec 16, 2020 -

Boucher Hyundai of Waukesha responded

We appreciate the review!

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