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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,038 Reviews

2,038 Reviews of Boucher Hyundai of Waukesha - Service Center

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December 23, 2020

Everything was great...starting with the greeting from Jean..who asked me if I had any questions or concerns..the customer lounge was clean and sanitized...Alan was very helpful.... washed and vacuumed th More

by PAPPARON51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Dec 23, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for sharing!

December 23, 2020

I was greatly satisfied with the Service Department. I was treated kindly. The service was completed when promised. I would highly recommend them to my family and friends! More

by BrmBrm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Diez, Jean Sommers
Dec 23, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for the review!

December 23, 2020

Best service department ever!Always friendly, helpful & Best service department ever! Always friendly, helpful & kind. The garage is clean & a complimentary car wash is wonderful! Jean Sommers is great t More

by MVRANES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer, Fawn Delaney, Jean Sommers
Dec 23, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for sharing!

December 23, 2020

Whether service or sales the Boucher Family of auto professionals makes the hassles and fun of car ownership easy. Would highly recommend. Great selection too!! More

by lindalayber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fawn Delaney, Randy Malitz
Jan 06, 2021 -

Boucher Hyundai of Waukesha responded

Thank you for the kind review and recommendation, Linda!

December 20, 2020

A-1 - All around service from everyone with whom I had contact. Thank you very much. Merry Christmas and happy New Years to Boucher Hyundai employees. More

by mom24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, John Diez
Dec 23, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for the 5-star review! Happy Holidays!

December 18, 2020

This was my second visit to Boucher’s service department and I was again impressed by everyone I encountered!! Jean was exceptionally nice on both visits!!! Thank you!! I’ll be back!!! More

by LL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Dec 23, 2020 -

Boucher Hyundai of Waukesha responded

We look forward to your next visit!

December 17, 2020

Super friendly staff. Fast service center and easy to communicate with. Told me it was an hour appointment and only took 35 minutes to complete the work and washed my vehicle when they were done. More

by rschneider66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Dec 23, 2020 -

Boucher Hyundai of Waukesha responded

We are thrilled you had a positive experience with us!

December 17, 2020

due to the time of day,on 12/8/2020 the service dept. was closed. the sales dept was not going to give me a car to use until i did some fast taking. our car was being towed from hy 59 and exit x on the south More

by doddsr_s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Boucher Hyundai of Waukesha responded

Doddsr_s, thank you for sharing. Please reach out to our Service Manager, John Diez, at 262-522-1000 so we can discuss this situation further.

December 16, 2020

I do not appreciate this message. I have responded multiple times before!!!!! Please STOP these type of messages sent to my phone. Thank you the consideration. STOP MESSAGES!!!!!!!!!# More

by TECHNOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Dec 23, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for the review. Unfortunately, we are unable to find your full name in our system to update your current contact information. Please reach out to our General Manager, Jim Tessmer, at 262-522-1000 so we can update this as soon as possible. Thank you.

December 16, 2020

Thank you for the tires sold and installation. Also great job on the alignment and the Friendly touch and professionalism shown. I alway refer all friends and Anyone in need to Bouche Hyundi. More

by DARRYLBRAZIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Diez, Randy Malitz, Jean Sommers
Dec 23, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for the review!

Dec 23, 2020 -

DARRYLBRAZIL responded

Thank you for so much for your help and professionalism and expert opinions on my car I am thankful for each of you that is assisting me in buying and maintaining my car. thank you so much for your assistance and guidance hope you have a great Christmas, New Year.

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