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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,038 Reviews

2,038 Reviews of Boucher Hyundai of Waukesha - Service Center

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March 28, 2021

I’m new to Genesis after previously owning Lexus, so used to that enhanced service experience. This was my second service visit to Boucher, the first being for a warranty radio replacement. Very professional More

by Scott L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Vega
Apr 20, 2021 -

Boucher Hyundai of Waukesha responded

Thank you for choosing Boucher, Scott! We look forward to your next visit.

March 27, 2021

Dan Doble...thanks for all you do. Service was performed in timely fashion. Service technician suggested what to expect and the cookies are a nice complement. More

by hoskinsd_53209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Boucher Hyundai of Waukesha responded

Thank you for sharing!

March 27, 2021

Very happy with the service. Scheduling was easy and they texted reminders about the appointment. Oil change and tire rotation were done quickly and even included a car wash! More

by mstrobel494
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Apr 20, 2021 -

Boucher Hyundai of Waukesha responded

Thanks for sharing!

March 26, 2021

The visit met all our expectations. Dan was very helpful in explaining about battery and tire replacement as asked. Boucher is easy to do business with! More

by EKOEPKE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Boucher Hyundai of Waukesha responded

Thank you for sharing!

March 25, 2021

Nelson was very patient. He listened to all my queries and explained to me everything in detail that needed a fix. he was good at what he was doing. More

by rakxxxxb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Vega
Apr 21, 2021 -

Boucher Hyundai of Waukesha responded

Thank you for the positive review!

March 24, 2021

The agents did not have masks or were not wearing them properly over their mouth AND nose. I would not refer people here because their safety would be questionable. More

by EGaughan3
Recommend Dealer
No
Employees Worked With
Don’t remember names
March 23, 2021

Service dept is always professional and friendly- I appreciate being given the time I will be waiting for my vehicle to be serviced. I also appreciate the detailed explanations of any additional work More

by klast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Apr 21, 2021 -

Boucher Hyundai of Waukesha responded

Thank you for the review!

March 20, 2021

So MU concerns about service continue. I have only 18000 miles on my vehicle and have only had 4 oil changes. I purchased the service plan for my vehicle and is the only free Aston I continue to use Boucher More

by XRAYDUPLICATIONS
Recommend Dealer
No
Employees Worked With
Brandon Riemer
Apr 21, 2021 -

Boucher Hyundai of Waukesha responded

Thank you for bringing this to our attention. When you have the opportunity, please reach out to our Service Manager, John Diez, at 262-522-1000 so we can discuss this further and go the extra mile to make things right.

March 18, 2021

The service was great and within the time specified. Thanks to everyone at Boucher Hayundi. I will use your service again and again in the future More

by GARYJUND1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Malitz
Apr 21, 2021 -

Boucher Hyundai of Waukesha responded

Gary - we look forward to your next visit!

March 15, 2021

Jean and the whole service team went above and beyond ! After an express oil change found some additional issues they worked hard to make sure I could get my car back in time and safe to drive out of .town More

by KATO348
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Apr 21, 2021 -

Boucher Hyundai of Waukesha responded

Thank you for the positive review, Kat!

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