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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,038 Reviews

2,038 Reviews of Boucher Hyundai of Waukesha - Service Center

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June 10, 2021

Service person was pleasant and efficient and took the time to explain everything. They are always on time with starting and give an accurate estimate of completion time also. The waiting room is clean an More

by Sandy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
June 10, 2021

Competent, quick and very helpful Good suggestions to Competent, quick and very helpful Good suggestions to help me keep my car in best shape. Never over pushing service to make money. A fast in and More

by JWOLFE5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
June 10, 2021

Andy was great to work with on my service visit and provided excellent and friendly customer service. It was a great experience overall. I really appreciate everything! More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Bartolotta
June 09, 2021

Actual service was very good, and they kept to their word on service and appointments. However, I found it unacceptable to wait 1.25 hours for a shuttle to drive me back home, especially with no forewarning More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Riemer
June 08, 2021

Actual service was great, though we didn’t use them, shuttles were offered etc. The problem came when we were called, both my wife and I, several times about adding an expensive package replacing fil More

by SBOWMAN20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Riemer
June 08, 2021

Dan is the man.clean friendly service department.will always cone back to service my car.Dan goes above and beyond to meet my needs on my car More

by Karibalboa1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2021

Excellent knowledge and reliable recommendations from the Service Managers and Technicians. The Service Technicians, following one of the technicians (once you find an great and trustworthy tech, you stick More

by RWPOLLEX
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah, Scott Langhoff, Fawn Delaney, John Diez, Randy Malitz, Mike Radmer
June 07, 2021

Great Service technicians are the reason why I came to Boucher Hyundai. Have gotten to know and trust the counsel of several service managers and staff as well. Strongly recommend More

by RWPOLLEX
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Langhoff, Micah, Fawn Delaney, John Diez, Randy Malitz, Mike Radmer
May 28, 2021

In general, the experience was OK. Check in was fine. My point of check in was Alex. He is not listed below. The recommended fuel treatment was explained well by Alex. The cabin filter replacement was a goo More

by OPALEWSKITIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Jun 02, 2021 -

Boucher Hyundai of Waukesha responded

Thank you for your feedback!

May 26, 2021

The employees seemed a bit frantic at times but overall got the job done quickly. I appreciated the free car wash also. Employees could be more welcoming. More

by Haleyfj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Jun 02, 2021 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to leave a review!

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