Boucher Hyundai of Waukesha - Service Center

Was greeted and treated great. In an out fast. I will be back for next service needed. And that's my story and sticking to it. back for next service needed. And that's my story and sticking to it. More

Repair done quickly and professionally. Andy was helpful and worked diligently to expedite the repair. I am very satisfied with result and happy I chose Boucher for the repair work and worked diligently to expedite the repair. I am very satisfied with result and happy I chose Boucher for the repair work More

I received fast complete service and transportation back-and-forth.The service people very friendly and efficient. I don’t have 15 more words to say except it was excellent service. Everything was gre back-and-forth.The service people very friendly and efficient. I don’t have 15 more words to say except it was excellent service. Everything was great except for this 25 minimum thing that never stops More

They are curtious, knowledgeable, and friendly. Our service tech Dan Doble is super. Friendly and helpful. Gets you in and out pretty fast. Overall I would recommend Boucher Hyundai for your Hyundai's service tech Dan Doble is super. Friendly and helpful. Gets you in and out pretty fast. Overall I would recommend Boucher Hyundai for your Hyundai's service. More

Service advisor don't follow-up with customers. I had to drive out there to get info cause no one returned my voice message call when left. drive out there to get info cause no one returned my voice message call when left. More

Another great experience at Boucher Hyundai. The service department staff is amazing. This Boucher team really does go the extra mile to make you feel comfortable knowing the job will be done right the 1st department staff is amazing. This Boucher team really does go the extra mile to make you feel comfortable knowing the job will be done right the 1st time More

Our 2013 Hyundai Sante Fe was towed to their facility due to it not working while stopped in traffic. It was diagnosed as a faulty fuel pump. It took over 5 weeks to get a replacement part. We were told the to it not working while stopped in traffic. It was diagnosed as a faulty fuel pump. It took over 5 weeks to get a replacement part. We were told the issue was the pump was on back order from Hyundai. Understandable in these weird times... My low rating was is for the lack of communication we received regarding the part. Dan Doble initially told us 2 weeks for the part. 2 weeks go by and we receive no telephone call. We had to call to find out what the status is. Told another 2 weeks before the part is going to come in. 2 weeks come and go and once again, no call from Boucher about the part. We had to call again to find out what the status was. We finally started dealing with John Diez, who stated he would be the point person regarding our vehicle. I voiced my concerns with John about the lack of communication and was assured I would be contacted regarding the part. Told another week before the part would be in. The date given comes and goes and no call from John. I called the next day, with John stating he would check on the part. Told the part would be arriving in 2 days. Part finally comes in, with John contacting me the repair is completed. He was kind enough to reduce our bill due to the issues, which I appreciated. More

Dan was extremely helpful and informative in a stressful situation. I unfortunately did not get to meet him he was out for the afternoon when I picked up the car. The only disappointing part was the young g situation. I unfortunately did not get to meet him he was out for the afternoon when I picked up the car. The only disappointing part was the young gentleman I worked with was unable to confirm what work was completed and when we paid they said that we would be taken to the car but the young gentleman said that it was out front and we had to find an employee leaving to help us locate the car which was behind the building More

Excellent service and awesome customer service. Brandon was very friendly and professional. Everybody was very professional. Thank you so much. I really appreciate your hard work. was very friendly and professional. Everybody was very professional. Thank you so much. I really appreciate your hard work. More

From the showroom when I first bought the car to any questions I’ve had (no matter how silly) to the maintenance/service department, all involved have been courteous, prompt, honest. I would definitely questions I’ve had (no matter how silly) to the maintenance/service department, all involved have been courteous, prompt, honest. I would definitely buy another car from this dealer and recommend them to all my friends! More