Boucher Hyundai of Waukesha

Friendly Everyone was great to work with. They went out of their way to make sure I found a vehicle I was happy with, whereas other dealers did not. Everyone was great to work with. They went out of their way to make sure I found a vehicle I was happy with, whereas other dealers did not. More

Nice experience I went in knowing what I wanted but still undecided. John went out of his way to make the choice easier. He took the time to explain the process and I went in knowing what I wanted but still undecided. John went out of his way to make the choice easier. He took the time to explain the process and even brought in the mechanic to explain some of the extra programs. Through a misunderstanding on my part I needed to make some changes to the final sale. Dan the Finance manager was very accommodating and helped to resolve my issues. I am very happy with my car and I think I made the right choice going with Boucher. More

Impressed I visited several dealers for my new car and Boucher was the most impressive and responsive. I was pleased with their service, professionalism, and wo I visited several dealers for my new car and Boucher was the most impressive and responsive. I was pleased with their service, professionalism, and would recommend them. More

Experience Fawn helped me to find a vehicle that I could afford that had the features I was looking for. She was prompt on the Internet pricing. Fawn helped me to find a vehicle that I could afford that had the features I was looking for. She was prompt on the Internet pricing. More

Fun filled afternoon of Shopping! The Service Center is thorough and I have traded my Tucson in for a Sonata! I loved both vehicles and got a very fair trade in! I worked with a humo The Service Center is thorough and I have traded my Tucson in for a Sonata! I loved both vehicles and got a very fair trade in! I worked with a humorous, down to earth sales manager and sales consultant! I never think of this dealership as a chore when I go get serviced! I highly recommend them! More

An acceptable experience Steve requested my needs and desires and then selected the appropriate car for us. We drove it and agreed with his selection. The sales process was l Steve requested my needs and desires and then selected the appropriate car for us. We drove it and agreed with his selection. The sales process was lengthy but satisfactory. I would have no hesitation to recommend the dealership to any who ask. More

Fawn Delaney Exceeded My Expectations Fawn did an amazing job. She returned my online request immediately. Provided a quote for the make/model. Scheduled an appointment for a test drive. F Fawn did an amazing job. She returned my online request immediately. Provided a quote for the make/model. Scheduled an appointment for a test drive. Fawn was professional throughout and made the experience an enjoyable car-shopping experience. More

Great Customer Experience Just purchased our second Hyundai from Boucher. From the second we walked through the doors and through the entire process the WOW factor was present Just purchased our second Hyundai from Boucher. From the second we walked through the doors and through the entire process the WOW factor was present the whole time by the way were treated. Your dealership definitely has what it takes and executes it flawlessly. We are proud to have a Boucher Automotive Group tag on both our vehicles. Thank you for showing that great customer service is not a thing of the past! We love our new Santa Fe! More

Trying too hard The sales person should have gauged my desire to engage in small talk within the first 30 minutes of conversation. I had to tell him I wasn't interes The sales person should have gauged my desire to engage in small talk within the first 30 minutes of conversation. I had to tell him I wasn't interested in small talk, just the details of the car. After that, it was awkward. I had to ask questions about the car's features instead of him showing me them. Anything I forgot to ask about, had to be figured out after I drove off the lot. The car is great, but I wish I could have worked with someone who talked about the car, When I make a big purchase like a car, I'm not interested in getting to know the sales person, I interested in getting to know the car. I did not give higher grades on the rating because of my experience with the sales person. The dealership was very nice, and the manager was pleasant. Customer service: should have stuck to details of the car, not small talk. Quality of work: a few plastic protective stickers were left inside the car and a few smudge marks on the panel of the driver door. Friendliness: Nice, but misdirected. Price: good. Overall Experience: Not what I was hoping for. I didn't want to have to tell someone not to make small talk, but there was too much of it. Would I recommend this dealership: Maybe. That is not an option above. Someone else may love the experience of chatting with the sales person and would find it to be pleasant, so I would say it depends on the person. More

Fair Price, Good Salesperson We are happy with the price for the new Santa Fe. So many new " bells and whistles" to learn! Judy was a fair and pleasant salesperson. We are happy with the price for the new Santa Fe. So many new " bells and whistles" to learn! Judy was a fair and pleasant salesperson. More