Boucher Hyundai of Waukesha

Personable relationships make the difference My major complaint was that they didn't install the front plate bracket originally and my tire pressures were set at around 50 psi making the drive re My major complaint was that they didn't install the front plate bracket originally and my tire pressures were set at around 50 psi making the drive really harsh. Instead I had the license plate directly put on the front bumper, which may have created different holes from where the plate bracket is located. This also created a visually unappealing front-end because the Tucson’s front bumper is curved. Plus, I live over 50 miles from the dealer so it was inconvenient for me to drive all the way down there to have it installed again; however, I meet with a service adviser the following week and he exceeded my expectations to resolve those two issues. Additionally, the place is a little run-down and unclean in the showroom. I especially felt bad for the chair my salesman was using because it was all tore-up and falling apart. It wasn't the most comfortable chair to sit in either, so I can't imagine what it would be like to spend an extended period of time rather than just the 15 minutes I spent in it filling out a credit application. Lastly, when I originally arrived for my delivery, I had to actually ask another sales person to see if my salesman was available because I did not see him and I was waiting around for a few minutes without any acknowledgement of my presence. It felt kind of awkward that evening because it felt like everyone was either overwhelmed or in a hurry to leave. On a more positive note, Chris my salesperson was very nice and professional and would gladly recommend him again. He seemed very knowledgeable of the vehicles and also helped me walk through the leasing process. I opted not to have them help me setup the Bluetooth for my phone because I would have been able to do it myself plus the primary driver was not present during delivery. Dan, my finance contact was clear and did not try to push me into any additional products and services. Plus, the electronic delivery was awesome and helped eliminate all this extra paperwork. In all, the dealership was an average experience for me. I would go here again but mainly due to my salesperson rather than the dealership as a whole. I definitely wouldn’t recommend taking a delivery late on a day after a holiday weekend. More

A+ Experience - Sales Consultant Andy Bartolotta was fantastic! I had a great experience at Boucher Hyundai - Waukesha. I worked with Andy Bartolotta who helpled me purchase a great 2017 Santa Fe Sport. Thank you A I had a great experience at Boucher Hyundai - Waukesha. I worked with Andy Bartolotta who helpled me purchase a great 2017 Santa Fe Sport. Thank you Andy and Boucher Hyundai for everything! More

Purchasing a Hyundai Santa Fe My son and I started with Brad Siewert, He was very pleasant and patient with my questions. He was very knowledgeable about the Santa Fe Sport and he My son and I started with Brad Siewert, He was very pleasant and patient with my questions. He was very knowledgeable about the Santa Fe Sport and he found the absolute perfect one for me. I'm still learning all the ins and outs and made a trip in to ask some questions which he readily answered. Iwas very satisfied with the service given. More

Excellent Experience Enjoyable experience. Got just the vehicle for us! Very Professional Sales staff & Finance. Answered all of our questions. Polite & Welcoming. We Enjoyable experience. Got just the vehicle for us! Very Professional Sales staff & Finance. Answered all of our questions. Polite & Welcoming. We will recommend this dealership to friends & family. More

Best care anywhere Everyone is nice & friendly, knows the product. I have purchased 5 Hyundai's in the past 7 years. Love them. Fawn Delaney the sales person is great. T Everyone is nice & friendly, knows the product. I have purchased 5 Hyundai's in the past 7 years. Love them. Fawn Delaney the sales person is great. Thanks to the staff at Boucher. More

Sales person and staff Not pushy, very kind, considerate and pleasantly helpful all describes the sales person and everyone that I connected with at the dealership. Great T Not pushy, very kind, considerate and pleasantly helpful all describes the sales person and everyone that I connected with at the dealership. Great Team together! More

Satisfied My salesperson Fawn Delaney was great to work with. She was personable and well versed on the Genesis I bought. I would definitely recommend this deal My salesperson Fawn Delaney was great to work with. She was personable and well versed on the Genesis I bought. I would definitely recommend this dealership. More

Excellent customer service Andy Bartaloltta's explanations were thorough, easy to understand, and efficient. He listened to our concerns and needs then responded accordingly. We Andy Bartaloltta's explanations were thorough, easy to understand, and efficient. He listened to our concerns and needs then responded accordingly. We knew what we wanted and he did a great job in helping us to reach our goals. More

Great dealership, nice people. Worked with Fawn and sales manager Ryan, both super nice people. They worked with me and got everything I needed quickly which I greatly appreciated. Worked with Fawn and sales manager Ryan, both super nice people. They worked with me and got everything I needed quickly which I greatly appreciated. I decided to lease my 2nd Hyundai from this location, a Tucson this time. I actually wasn't necessarily looking at this vehicle but based on my needs and budget it was the absolute right decision for me. I'm super happy with the vehicle and I'm glad that Fawn showed it to me otherwise I wouldn't have even considered it! I completely recommend this dealership. The location is clean, has a lot of inventory, and the people make the car buying experience as easy as possible. Keep it up Boucher Hyundai! More

Really like my Santa Fe Sport Have been very pleased with my recent purchase of Santa Fee Sport. Needed a car for around town and some highway driving. It's fun to discover tech Have been very pleased with my recent purchase of Santa Fee Sport. Needed a car for around town and some highway driving. It's fun to discover tech features as we use it. Easy to use Navi, Radio, etc. Really like the camera and sensor features when parking the car. Glad we purchased this vehicle. We are seniors (6'2" & 5'4") Works for us! More