Boucher Hyundai of Waukesha

Very happy with Boucher Hyundai! Fawn Delaney at Boucher Hyundai in Waukesha is a very professional sales representative. I highly recommend her. I have worked with her on two occasio Fawn Delaney at Boucher Hyundai in Waukesha is a very professional sales representative. I highly recommend her. I have worked with her on two occasions. More

Car buying made easy AND enjoyable!!! Boucher Hyundai is a very friendly, low-pressure, professional Hyundai dealership that quickly makes you feel at ease about making your new car purcha Boucher Hyundai is a very friendly, low-pressure, professional Hyundai dealership that quickly makes you feel at ease about making your new car purchase! Lets face it, buying a new car can be stressful..what model, what options, will it cost too much?? Ryan Fitzsimmons (Internet Sales Manager) and staff will make your car buying experience easy AND enjoyable!! Ryan is the kind of guy you'd want as a friend! He really works hard for you as a customer..he wants you to be happy with your choice of car, and with Boucher Hyundai..Thanks Ryan..I LOVE MY NEW SONATA SE!! AND, I'm getting 39.5mpg..who wouldn't love that??!! More

We were looking to update our 2013 Elantra GLS to a limited edition Elantra. I got in touch with Ryan on the internet & we set a time & date. Ryan could not have been nicer he gave me a fair price for limited edition Elantra. I got in touch with Ryan on the internet & we set a time & date. Ryan could not have been nicer he gave me a fair price for my car & I still got the new one on sale. The financing was done by Samm who also was very helpful she got me the cheapest finance rate she could. In all it was a fun experience Ray & Lynn More

I worked with Pam and Shawn to purchase a new 2014 Hyundai Equus. I was interested in making a change and described what I was looking for when they encouraged me to drive the Equus. They certainly Hyundai Equus. I was interested in making a change and described what I was looking for when they encouraged me to drive the Equus. They certainly knew the car to match my interests. They were patient in the sales process when I needed patience and focused more when I was ready to proceed with a purchase. I feel they gave me a fine price for the car and did everything possible to ensure my satisfaction. I knew they would as this is the third vehicle I have either purchased or helped others to purchase in the last 8 months. All experiences were excellent which is why I returned to Boucher. Thank you Pam and Shawn. I am thrilled with the Equus. More

At first we wanted a certain car but because of the type of car(sport).we weren't able to get it but we had a second option. We were new and still to buy a car but with the HELP of Ryan we were able to work of car(sport).we weren't able to get it but we had a second option. We were new and still to buy a car but with the HELP of Ryan we were able to work something out. Meaning Price range and because or how young we are I'm glad that I was able to work around with this persons. Just want to give a Big ThankYou to Ryan&Sam and of curse their Boss for working something out for Us to own a vehicle and for making it to happen. We are very thankful for the help and everything you guys did for us and we are loving our New Hyundai :D. More

Although I had already come in decided on the vehicle Mike was a great help going through everything with us and answering all our questions, he kept us up to date on everything and was patient even when Mike was a great help going through everything with us and answering all our questions, he kept us up to date on everything and was patient even when we had to drag out the buying process due to insurance issues. I really love the car and I wanted to leave a comment because it’s nice to know of anything happened or I still had any questions I could give them a call and get help even after the sale. More

We needed to find a used car for our daughter going to school in Minnesota and had less than a week to research, purchase and drive it up to her. Fawn Delaney was our sales consultant and she was great. F school in Minnesota and had less than a week to research, purchase and drive it up to her. Fawn Delaney was our sales consultant and she was great. Fawn found the perfect car that met all our requirements for the price we wanted and was very understanding of our situation. Fawn met us at another dealership closer to our home with the car so we could check it out and we purchased it the next day. I would definitely contact Fawn in the future for our next vehicle purchase. Thanks Fawn! More

We totaled our 2010 Toyota Corolla on Christmas Eve of 2013. Luckily, we escaped with only minor injuries! It was a very traumatizing event & we were not looking forward to having to buy a car. I only d 2013. Luckily, we escaped with only minor injuries! It was a very traumatizing event & we were not looking forward to having to buy a car. I only drive manual transmission cars & I knew they were hard to come by. Since our Corolla saved our lives in the roll-over we knew that was the car we wanted to get. We live in SW Wisconsin in the country & do not have easy access to car dealerships. I decided to Google Toyota Corolla manual transmission cars. Only a 2009 Corolla showed up & it was a 2 1/2 hour drive to Waukesha! I sent an email to Laura Beck at the Boucher Hyundai website inquiring about the car. She called me on the phone instead of emailing me back. I liked this personal touch. I explained our situation & what we were looking for. It sounded like this was the perfect car for us,but wanted to test drive it. Only 1 problem ...it was -18 & we were snowed in with frozen heating pipes & only a wood stove in the kitchen to keep us warm. She said I could put a hold on the car with my credit card .. No obligations to buy. It was Sat. Jan. 4th & we weren't able to get there until Wed. Jan. 8th ...no problem. She had checked with her manager, Ryan & he approved it & she could give us some discount on the asking price. We had a limited budget & we were still waiting on the insurance company to send us the check for our smashed up car. They both greeted us warmly when we finally got there. We test drove the car....loved it & we were driving it home 2 hours later. They even took care of returning our rental car so we did not have to drive it all the way back home! You just don't get that personalized & caring service any more! It was totally worth the drive & I would highly recommend Boucher Hyundai of Waukesha & definitely ask for Laura or Ryan! Sincerely, Janna McCoy More

I have bought many cars of all different brands.Hyundai's value caught my eye so I tried to take a look. I stopped in when I was in the area.My salesperson was fairly new, so I gave them a b brands.Hyundai's value caught my eye so I tried to take a look. I stopped in when I was in the area.My salesperson was fairly new, so I gave them a break.But when I wanted to get down to business, a "manager" named Dawn came in to talk to me because I just wanted an idea of what we were looking at.She was pretty insincere right off the bat.She obviously had her own agenda, sorry I don't know anything about Muskego.Anyway, I wanted some payments and I would not commit that night.So the conversation got fairly "heated" and I went next door and left with a new Honda. Sorry Boucher, lost a customer for life. The salesperson told me she was the GM after she had left the desk. Wow....I thought, this is 2013, money is tight now days....help me buy a car! I did the same thing at the dealer next door and it fit my budget, so I did not want to go through that again. More

I have a 2009 Hyundai Sonata that I purchased from Boucher. I received notification from Hyundai of the need for warranty work on the car which I promptly scheduled at Boucher Hyundai. While they Boucher. I received notification from Hyundai of the need for warranty work on the car which I promptly scheduled at Boucher Hyundai. While they had the car, they notified me that the rear brakes were in need of new pads and machining of the discs and they would do that work for $250.00. Being a trusting soul, I agreed. They were polite and I picked up the car the next day. I noticed almost immediately that the rear brakes sounded like they were rubbing and smelled of burning rubber when I parked the car in my garage. Sounds like the brakes were improperly adjusted, so I called Boucher back to have them fix the problem. Now the fun begins. They informed me that the piston on one of the rear calipers was bad and needed to be replaced for another $225. (Hmmm. That normally happens when you get dirt into the brake lines, or knock the calipers with a hammer!) I told them that I thought they caused it. They disagreed. I suppose I should've screamed for the manager but folks, I'm tired of dealing with shoddy outfits. They refused to do the repair on the problem I believe they caused so I will not do business with them and frankly, I don't want them to touch my car. Especially the brakes. I noticed that there are many customers with similar complaints on other web sites so I guess I'm in good company. In Dan's defense, he was polite, but I am no longer a customer of Boucher. More