Boucher Hyundai of Waukesha

Easiest car buying experience I’ve ever had. For the first ever a dealership actually honored their advertised price. Aside from that, It was a quick, effortless sale…Tommy & Omar took care of everythi first ever a dealership actually honored their advertised price. Aside from that, It was a quick, effortless sale…Tommy & Omar took care of everything for me. Would definitely recommend. 👍🏻🙂 More

Matt did a great job before, during, and after the sale. I would be happy to work with him again. He answered any questions we had and helped correct the one issue we had I would be happy to work with him again. He answered any questions we had and helped correct the one issue we had More

This is my first visit and Jean Sommers took time to show me around and made me feel comfortable. She explained what was being done and the car was finished on time and I was very happy with the service me around and made me feel comfortable. She explained what was being done and the car was finished on time and I was very happy with the service More

Quick and efficient service plus friendly service advisor make for a great experience make for a great experience More

I love the car, Darlene Larson was great (my second purchase thru her), but the finance process with Jake was not good! Initially ok, but got called back about a week later to re-do some paperwork, was purchase thru her), but the finance process with Jake was not good! Initially ok, but got called back about a week later to re-do some paperwork, was told if a payment had to be made, I would be notified, and today received a call from Hyundai collections because my payment was past due! And, to top it off, now 2 payments are due! This was unkind to expect one to pay almost $1000.00 in one payment with no notice!!! More

These people are the BEST!!! Always there when you call with a question or need to get in for anything in a hurry! I always tell people to go to Boucher Hyundai Waukesha, when looking for a car 🚘. with a question or need to get in for anything in a hurry! I always tell people to go to Boucher Hyundai Waukesha, when looking for a car 🚘. More

Alex continues to be an awesome sales rep that we have gone to for 5yrs. We appreciate the time he spends explaining the features of the vehicle as well as the time he spends making sure our lease experi gone to for 5yrs. We appreciate the time he spends explaining the features of the vehicle as well as the time he spends making sure our lease experience is a smooth transition. Keep up the good work! More

Reasonable prices and efficient process. We were in and out in an hour, took most my info over the phone. We already test drove, so we knew what we wanted. out in an hour, took most my info over the phone. We already test drove, so we knew what we wanted. More

Andy, Service rep, was courteous, explained what was needed and answered all questions. He contacted us throughout the day to provide status updates. Overall we were very pleased. needed and answered all questions. He contacted us throughout the day to provide status updates. Overall we were very pleased. More

I had an oil change and tire rotation. They added an air filter change. I drove home to West Allis with the AC on and windows closed. I heard a faint high pitched squealing, then a bird cheeping sound from filter change. I drove home to West Allis with the AC on and windows closed. I heard a faint high pitched squealing, then a bird cheeping sound from one of the wheels. I rolled down the windows when close to home and heard the sounds were loud and constant. I also heard a grinding sound when applying the brakes. I called the Service Dept. when I got home and they said to bring my Sonata back to Boucher Service. I brought it back in the next morning. They did a test drive with me, then looked at the wheels and found they had bent something (sorry don’t know the name of the part) when they rotated the wheels. They fixed the problem, but I thought I deserved at least an apology for their mistake and maybe something in return to offset the cost of gas to drive to and from Boucher twice. They also told me I need some additional repairs with an estimated cost of about $1500 - $2000. I have only had this car for 2 years, have low mileage. I did not expect to have to put that much money into this 2012 Sonata. More