Boucher Hyundai of Waukesha

Michael Loiacono is the perfect example of what it means to extend outstanding customer service. I avoid car shopping like the plague and I got to say Michael jumped hoops for us, got our new car the next to extend outstanding customer service. I avoid car shopping like the plague and I got to say Michael jumped hoops for us, got our new car the next day. Gave his name to a friend looking for a new car. We also enjoyed the very personal youg man that worked us through the closing of the 90 day loan. Looking forward to working with you in the months ahead. What can we say,JOB WELL DONE! More

We found found the employees courteous and respectful. We especially enjoyed working with Mike as he kept us informed and up to date during our purchase process. And we love our new 05 Thunderbird. especially enjoyed working with Mike as he kept us informed and up to date during our purchase process. And we love our new 05 Thunderbird. More

Pleasantly pleased by the friendly service I received from the Service Desk Representative, Jean Sommers and how she kept me up to date on what was happening with my car. Received updates and recommenda from the Service Desk Representative, Jean Sommers and how she kept me up to date on what was happening with my car. Received updates and recommendations as to what my car needed. Very well trained in customer service, joy to work with Jean. More

Thanks to Brandon. He got my car in for an emissions issue and completed the repairs in a timely fashion even though we did not have an appointment for service issue and completed the repairs in a timely fashion even though we did not have an appointment for service More

The service technician was rude. We have been working with him for quite sometime and find he has not been returning calls and dropped the ball on a warranty repair. This last service he told me the tota with him for quite sometime and find he has not been returning calls and dropped the ball on a warranty repair. This last service he told me the total and when I asked if the oil change should be covered under the pre-paid maintenance, he snapped, “how should I know you have pre-paid maintenance if you don’t tell me.” 1) I always tell the service tech when I schedule the appointment so they can make note and 2) we have been bringing the vehicle to you since we bought it new from you. I imagine this should be noted in our account somehow. More

Andy Bartalatta was most helpful with our first visit to the dealership. Very professional and courteous. Will be coming back. Also will be recommending to friends. the dealership. Very professional and courteous. Will be coming back. Also will be recommending to friends. More

Great staff and timely service with very good turn around time within window discussed. From drop off to pick up, very impressed with everyone I met there. time within window discussed. From drop off to pick up, very impressed with everyone I met there. More

I arrived 10 minutes early. They were ready for me and answered my questions about my new vehicle. Service was completed ahead of schedule and I was texted. Jean appeared moments later with my keys and in answered my questions about my new vehicle. Service was completed ahead of schedule and I was texted. Jean appeared moments later with my keys and information. More

Amanda did a great job great she was easy to work with, liked everything other than your 4900 hundred screw the customer over sticker price liked everything other than your 4900 hundred screw the customer over sticker price More

My experience leasing my 2022 Santa Fe was great. Fawn was extremely helpful and knowledgeable on the vehicle and different options available. Everyone at Boucher made my experience easy and enjoyable. was extremely helpful and knowledgeable on the vehicle and different options available. Everyone at Boucher made my experience easy and enjoyable. More