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Boucher Hyundai of Janesville - Service Center

Janesville, WI

4.4
524 Reviews
Call Service Center (608) 607-3778

524 Reviews of Boucher Hyundai of Janesville - Service Center

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October 08, 2024

Joe is the best service advisor on the planet he should be the service manager! More

by Thebestever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Botten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noel Jhocson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalin Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
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Oct 09, 2024 -

Boucher Hyundai of Janesville responded

Thank you so much for your excellent review! We are so glad that Joe had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Hyundai of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else. Ross Cartwright Service Manager 608-750-1200

October 07, 2024

The service department at Boucher Hyundai is Excellent. They always take great care of my vehicle's needs! More

by PETENOGAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Hanthorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Report | Print
Oct 09, 2024 -

Boucher Hyundai of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ross Cartwright Service Manager 608-750-1200

October 07, 2024

I like the fact that, for the most part I can get in quickly. It of course helps to be a good customer. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna at checkout. , Joe Valdez
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Oct 09, 2024 -

Boucher Hyundai of Janesville responded

Thank you for taking the time to share your feedback with us, Bill. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ross Cartwright Service Manager 608-750-1200

October 03, 2024

Joe and Hunter are amazing to work with. Answered all my questions and concerns I had. More

by erric.zipse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hanthorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Kapp, Joe Valdez
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Oct 04, 2024 -

Boucher Hyundai of Janesville responded

Thank you, Ericc, for taking the time to share your thoughts on working with Joe and Hunter. We're glad to hear they delivered such a great experience! Ross Cartwright Service Manager 608-750-1200

September 17, 2024

Great service- above and beyond! From receptionist to repairman, I could not have asked for more! More

by TCWRITESTUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Hanthorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Report | Print
Sep 17, 2024 -

Boucher Hyundai of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Janesville. Ross Cartwright Service Manager 608-750-1200

September 14, 2024

José Valdez is the best service advisor in the industry. He helped through thick and thin when I had all kinds of problems with my Hyundai. Jose makes it worth owning a hyundai! More

by Prestan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
Report | Print
Sep 16, 2024 -

Boucher Hyundai of Janesville responded

It's great to hear that José is always able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Hyundai of Janesville! Ross Cartwright Service Manager 608-750-1200

August 24, 2024

Friendly Professional People Great Service Appointment was easy to get for convenient time Waiting area comfortable with nice selection of snacks More

by tvchris47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
Report | Print
Aug 25, 2024 -

Boucher Hyundai of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ross Cartwright Service Manager 608-750-1200

August 13, 2024

Hunter Kapp was amazing! He was efficient and so kind! Everything went so smoothly! Thank you!!! More

by Rhodacole711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Kapp
Report | Print
Aug 13, 2024 -

Boucher Hyundai of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Janesville. Ross Cartwright Service Manager 608-750-1200

August 01, 2024

I am happy with the service and his work. Even with not authorizing work that he did anyways. He did offer a reasonable resolution to the proble. More

by sherryg1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
Report | Print
Aug 02, 2024 -

Boucher Hyundai of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Janesville. Ross Cartwright Service Manager 608-750-1200

July 31, 2024

Having trouble with warranty work , for about last 6 months . I have to keep calling them about how it is going . To me that is not right . More

by GRANDMAKAT81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Valdez
Report | Print
Aug 04, 2024 -

Boucher Hyundai of Janesville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact me directly or let us know the best way to contact you and we will reach out. Ross Cartwright Service Manager 608-750-1200

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