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Boucher Hyundai of Janesville - Service Center

Janesville, WI

4.4
514 Reviews

514 Reviews of Boucher Hyundai of Janesville - Service Center

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January 31, 2025

I'm very disappointed the estimate provided for the service was not honored. The estimate was 553.26 and my son was charged 869.17. We own 3 Hyundais and live in Evansville. It's only and a few extra m More

by TAMITISHLER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Francisco Perez
January 30, 2025

Services were great, in and out fast! The service man was very polite. He knew what he was doing. More

by GMCNITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Jan 31, 2025 -

Boucher Hyundai of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Hyundai of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else. Ross Cartwright Service Manager 608-750-1200

January 28, 2025

Prompt and professional service and was given a loaner vehicle to use instead of waiting a few hours for the repair! More

by Jameslarson19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service/Check-in Dept
Jan 28, 2025 -

Boucher Hyundai of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Hyundai of Janesville, James, we look forward to having you as a valued customer for many years to come! Ross Cartwright Service Manager 608-750-1200

January 27, 2025

I had good service. . Can’t wait for new showroom to open. When is it going to open? More

by ZIDGL76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Boucher Hyundai of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ross Cartwright Service Manager 608-750-1200

January 27, 2025

They treated me like family and they did every thing they said they wood thank you voucher group you done good More

by robertbrohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Botten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Hanthorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Boucher Hyundai of Janesville responded

Thank you for choosing Boucher Hyundai of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, Robert, and we hope to see you again! Ross Cartwright Service Manager 608-750-1200

January 22, 2025

Excellent service. Just came for a complimentary first oil change, but they found a leak in the oil pan, which took extra time. Because of the delay, I was going to mis More

by LAMS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Jan 23, 2025 -

Boucher Hyundai of Janesville responded

Thanks for sharing about your experience with Boucher Hyundai of Janesville. We appreciate your business and hope to see you again soon! Ross Cartwright Service Manager 608-750-1200

January 11, 2025

Excellent communication, support, and follow up as they fixed our vehicle following an unexpected service problem. I would come here for service again (cannot say that about most other dealerships). More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Boucher Hyundai of Janesville responded

Thanks, Dan, for sharing your thoughts about your experience with Boucher Hyundai of Janesville. We appreciate your business and hope to see you again soon! Ross Cartwright Service Manager 608-750-1200

January 02, 2025

The service done to my car was performed efficiently and professionally. I will return for future maintenance and service. More

by RPHESSEL
Recommend Dealer
Yes
Employees Worked With
My service consultant was Frankie Perez and the mechanic was Pete. I look forward them servicing my car in the future.
Jan 02, 2025 -

Boucher Hyundai of Janesville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Hyundai of Janesville. Ross Cartwright Service Manager 608-750-1200

January 02, 2025

I've had pleasant purchase, and it was amazing the vehicle that I purchased is also amazing I'm not going to complain about anything I'm quite happy and very happy of the vehicle that I purchased Hyun More

by pharmmusic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Botten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Cartwright
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Hanthorn
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Boucher Hyundai of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Hyundai of Janesville. We look forward to having you as one of our valued customers for many more years to come! Ross Cartwright Service Manager 608-750-1200

January 01, 2025

Joe was efficient and courteous. Listened to my concerns and gave me professional guidance through my service More

by House53511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oneida Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Sederstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noel Jhocson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Mallory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalin Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Hanthorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Linton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Boucher Hyundai of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe met your expectations. Thank you again for choosing Boucher Hyundai of Janesville. We look forward to having you as one of our valued customers for many more years to come! Ross Cartwright Service Manager 608-750-1200

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