Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Boucher Hyundai of Janesville - Service Center
Janesville, WI
501 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
502 Reviews of Boucher Hyundai of Janesville - Service Center
Sort by
November 21, 2024
My tire change took an unheard of 2. 75 hours and after I left I noticed that my tire pressure light was on. Joe sent me a YouTube video to show me how I can get that light off, but with 75 hours and after I left I noticed that my tire pressure light was on. Joe sent me a YouTube video to show me how I can get that light off, but with my schedule, I haven't had time to address that yet. More
by L. Martin
Verified CustomerEmployees Worked With
November 19, 2024
Joe Valdez is the BEST! He took care of my vehicle's issue quickly, and had it back on the road ASAP! He took care of my vehicle's issue quickly, and had it back on the road ASAP! More
by PETENOGAJ
November 16, 2024
Great service and support and fast response. Very nice relationship throughout all departments. Thank you 😊 Very nice relationship throughout all departments. Thank you 😊 More
by JAMESIVEY.1
Employees Worked With
November 07, 2024
I have been going here since buying my vehicle in 2016. Have always been treated well. Joe was great as always. Have always been treated well. Joe was great as always. More
by SNOOZIE19610
Employees Worked With
October 22, 2024
They did a Great fix. But it was to high of price thank you Much But it was to high of price thank you Much More
by Mark
Employees Worked With
Other Employees :
Hunter was super. Not sure who did repair. They were great
October 17, 2024
They found vehicle I wanted in very short time. Satisfied with sales. However, vehicle had defective dash. Took 4 months to fix! Last visit I waited 4 hours as other vehicles came in and left. Took Satisfied with sales. However, vehicle had defective dash. Took 4 months to fix! Last visit I waited 4 hours as other vehicles came in and left. Took 1 1/2 hours to get vehicle in garage. Dealer is great, service a little slow. More
by Kodlm
October 08, 2024
Joe is the best service advisor on the planet he should be the service manager! be the service manager! More
by Thebestever
October 08, 2024
Below average. ..... car had alternator failure. You do not offer towing service. So we had Davis towing tow it in last Friday. Joe in service stated he had it sc ..... car had alternator failure. You do not offer towing service. So we had Davis towing tow it in last Friday. Joe in service stated he had it scheduled for 9am on Monday. I called Monday afternoon said they would get it in Tuesday morning. I called Tuesday after lunch and said not in yet. Mechanic was just finishing up another project. I called back Wednesday morning, still not in shop. Finally late morning around 11 am Joe called to tell us pricing. Picked up car Thursday late afternoon. Meanwhile my daughter had to call in to work Monday-Tuesday -Wednesday and Thursday.... so if you would be willing to sent us check for lost labor at $17 per hour. Total missed time was 18.5 hours If I would of known I was going to get pushed off day after day after day I would of taken it someplace else More
by priorityconstructionllc
Employees Worked With
October 07, 2024
The service department at Boucher Hyundai is Excellent. They always take great care of my vehicle's needs! They always take great care of my vehicle's needs! More
by PETENOGAJ
