Boucher Hyundai of Janesville

Charlie west was wonderful, he helped us get the perfect car for our budget. I highly recommend him and the dealership in general! Amazing and attentive service! car for our budget. I highly recommend him and the dealership in general! Amazing and attentive service! More

I waited 2 hours and paid $160 for a diagnosis on an issue with my car and absolutely nobody touched base with me throughout the process at all, I actually had to go ask for an update. The waiting area issue with my car and absolutely nobody touched base with me throughout the process at all, I actually had to go ask for an update. The waiting area for customers is small, that needs to be taken into account when scheduling appointments. The company has you check whether you are waiting or dropping off your car for your appointment when booking, I’m not sure why they don’t use that information properly. There was absolutely no social distancing in the waiting area. Lastly, I was quoted $3600 to do multiple things to my car without being actually told what was wrong with it, again I had to fish for information. The price seemed high for a car that’s not old and no I’m bad condition, so I took it to not one, not two, but three other places for second opinions all which quoted me less than $700 and different issues that Boucher did, interestingly enough all 3 of them gave me the same information though. I actually managed to get my car completely taken care of for under $500. I am a young female and imagine when I walked in, everyone working just saw dollar signs, which is wrong. I would never recommend going here, while waiting in the customer area I listened to a sales man pressure an older lady into spending hundreds on her car that I imagine she did not need to, it was awful to overhear how easy and shameless the man was about it. I’ve worked in sales for 10+ years but you go about it the RIGHT way and you do not put pressure on someone to buy anything, especially someone old or uneducated on the product. Overall just a poor experience and waste of my money. More

Charlie did a great Job with the whole sale, never pressured us just listened to what we needed and really did a good job putting the deal together. pressured us just listened to what we needed and really did a good job putting the deal together. More

From the moment I stepped on the lot my buying experience was smooth and easy. I never once felt pressured into anything and my salesperson Chris Farlinger was friendly and knowledgeable. He helped to find was smooth and easy. I never once felt pressured into anything and my salesperson Chris Farlinger was friendly and knowledgeable. He helped to find a perfect vehicle for me in the all new Sante Fe. It definitely made my first time buying a Hyundai certainly not my last, especially through Boucher Hyundai of Janesville. Thank you. More

Excellent service. 5 star. Kind and courteous. Kept me informed about what was going on with. Car and gave a heads up as to how much it might cost. informed about what was going on with. Car and gave a heads up as to how much it might cost. More

Charlie was great to work with and never felt pressured. Seemed very knowledgeable about the product he was selling and answered all my questions. I would definitely recommend him and the dealership to som Seemed very knowledgeable about the product he was selling and answered all my questions. I would definitely recommend him and the dealership to someone else. More

Oneida was very easy to work with. She was well informed about the vehicle we were interested in and made the entire buying process go smoothly. about the vehicle we were interested in and made the entire buying process go smoothly. More

Charlie was great to work with and has a very nice personality. He had the car all cleaned up and ready to test drive and got me a great price. And I love my new used car. personality. He had the car all cleaned up and ready to test drive and got me a great price. And I love my new used car. More

Well informed staff who isolated the issue and resolved the problem! (What is this twenty five word minimum to get this thing complete.) Review software sucks!!! the problem! (What is this twenty five word minimum to get this thing complete.) Review software sucks!!! More

The sales team was friendly and attentive service. Tim Linton was knowledgeable and transparent. He was wonderful through the entire process. I will buy my next vehicle from them! Linton was knowledgeable and transparent. He was wonderful through the entire process. I will buy my next vehicle from them! More