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Boucher Hyundai of Janesville

Janesville, WI

4.6
942 Reviews
Boucher Hyundai Of Janesville is proud to be an automotive leader in our community. Since opening our doors, Boucher Hyundai Of Janesville has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you. Even if you have bad credit, or are a first-time car buyer, you can trust that Boucher Hyundai Of Janesville will professionally fit you into the automobile of your choice. Boucher Hyundai Of Janesville has professionally managed service and parts departments open extended hours to accommodate our customers' busy schedules. As always, Boucher Hyundai Of Janesville offers competitive pricing for your automotive maintenance needs.
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2009 Milton Ave

Janesville, WI

53545

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Showing 942 reviews

October 12, 2022

The tech that preformed my oil change (his name was Jim) was unfriendly and rude when I had asked if he seen anything wrong with the front end of my vehicle as I have been having issues with my front driver More

by NMEARS00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim
Oct 16, 2022 -

Boucher Hyundai of Janesville responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please give us a call at your convenience. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Paul Walker, Service Manager 608-750-1200

October 11, 2022

Impressive start to finish! The folks were very thorough and made sure my car was serviced and ready to go in a timely fashion. Dealership was clean and everyone was friendly! More

by Bettyeiler7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Office gal , Paul Walker
Oct 12, 2022 -

Boucher Hyundai of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Janesville.

October 06, 2022

Called service department multiple times with no answer. Finally got thru and on hold for over 10 minutes. Never answered. More

by stevem200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Valdez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Boucher Hyundai of Janesville responded

Thank you for your review and for choosing Boucher Hyundai of Janesville. I regret to learn about your experience and invite you to reach out to me directly so that I can better understand your experience and address your concerns. We value your business and look forward to hearing from you soon. Paul Walker, Service Manager 608-750-1200

October 05, 2022

It was a pleasure working with Oneida. She went out of her way to have the car I liked brought to Janesville so I could test drive the vehicle. Boucher Hyundai of Janesville has a great te More

by jimschleis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oneida Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Weinburger
Oct 05, 2022 -

Boucher Hyundai of Janesville responded

Jim, thank you for your feedback on your recent visit to Boucher Hyundai of Janesville. It is great to hear that Oneida was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

October 05, 2022

They were super helpful and flexible while helping me get my car. They did everything possible to make sure I was satisfied. More

by COVERTTAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oneida Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demian Wright, Megan Weinburger
Oct 06, 2022 -

Boucher Hyundai of Janesville responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

October 03, 2022

Knowledgeable technicians. Timely service. Friendly, courteous staff. Was able to drop off the night before and pick up the next day. More

by KSCHWANDT79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Walker
Oct 05, 2022 -

Boucher Hyundai of Janesville responded

Thanks for sharing your thoughts about your experience with Boucher Hyundai of Janesville. We appreciate your business and hope to see you again soon!

October 02, 2022

Everything went well at dealership. The service writers were very kind and informative. Waiting roo could be nicer. More

by RBRODY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Boucher Hyundai of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Hyundai of Janesville, we look forward to having you as a valued customer for many years to come!

September 22, 2022

I have had Hyundai's for 8 years and have always had excellent service on my cars at this dealership! More

by LMONTAG29
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2022 -

Boucher Hyundai of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we always meet your expectations. Thank you for choosing Boucher Hyundai of Janesville, we look forward to having you as one of our valued customers for many more years to come!

September 14, 2022

Friendly, knowledgeable staff. They took the time to explain what was needed to fix our vehicle, showed us what they did. Gave us a comprehensive overview of the work that was pe More

by Wstevenburger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Walker
Sep 15, 2022 -

Boucher Hyundai of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Hyundai of Janesville, we look forward to having you as a valued customer for many years to come!

September 04, 2022

Picked up car 8/13/22. The front ire was on flat to the rim. sale clerk backed the car to service garage to put air in the tire. Drove it home and the next day it was on a More

by bamp1825
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Joe Valdez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles West
Sep 07, 2022 -

Boucher Hyundai of Janesville responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please give us a call at your convenience. Paul Walker, Service Manager 608-750-1200

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